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9.2/10
Great
GGuest UserMixed feelings.
The hotel is well located, with Washington Union Station nearby.
The rooms are average; they’re clean, but a bit outdated and musty.
The reception staff looked tired and unbothered. The hotel seems to operate only under daily timings; I was not able to get cleaning later on the day. The safe was not working and I had to wait until the next day for someone to come check it, same case for broken light in the bathroom.
The fitness is well equipped.
The hotel was not able to accommodate my request to cancel the last night, even though I was moving to another Hilton. Not necessarily the kind of service you’d expect from them.
Amenities were available upon request, there’s a mini fridge in the room. There was no kettle available.
Overall, for the price, you can get better in Washington DC.
Hotel near Swampoodle / Judiciary Square, Washington D.C.
Price per night from:PLN 508
9.1/10
Great
GGuest UserIt is a Hilton, but not as nice as others you may have experienced because it is seriously dated. For starters, just let me say we had a fine time, but we had to acclimate to the reality of the claim that the hotel was conveniently right between two metro stops - it really isn't. You can walk to the Dupont Circle with little to no trouble, but walking back is up hill all the way which could cause trouble for some. Second, the room is really small and had a very old beat up stand alone refrigerator that I think I had in my dorm in the 80s that was set up on the floor next to the dresser. Frankly they should have been ashamed to have that in a Hilton room. The cleaning staff was really nice and helpful and could teach a thing or two to the staff of the ”Starbucks” which was not at all a Starbucks - it was a Hilton cofee stand that served Starbucks. There is no reason to not stay here if you get a good rate, but just don't expect too much.
GGuest UserThe room was compact and small, but the cleanliness was good. There was plenty of convenient public space. The design style was modern, and the location was decent, about a 20-minute walk from Union Station and 35 minutes from attractions like the Parliament Buildings. A major drawback was the absence of cups for water, drinking water, and tooth-brushing. The room was also quite cold, with the heating only going up to 24 degrees Celsius, and the duvet was too thin. I asked the front desk for a heater, but it was still cold, so I ended up sleeping in a thick tracksuit all three nights. Additionally, the shower stall had no handrails, making it unfriendly for older guests. All controls being on an iPad was also inconvenient.
GGuest UserI stayed at this hotel during the Christmas holiday, and it was a fantastic experience. The location is excellent — very close to the White House, with plenty of restaurants nearby. What I really appreciated was the daily cleaning service, which was always done thoroughly.
The restaurant on the first floor was also impressive, with food and service comparable to a fine-dining restaurant. Everything about this hotel was perfect the location, cleanliness, and friendliness of the staff.
If I visit Washington again, I will definitely stay here again.
PPear_tingtingThe location is great, but the service was just average, unlike the Hyatt Place. Regarding parking, the website stated $50 USD per day, but upon arrival, the counter staff informed us it was $70 USD per day, which is more expensive. We asked about the price, and they agreed on $50 USD per day. If we hadn't asked, we would have wasted money. We were disappointed with the service; we expected it to be better, but it was worse than we anticipated.
Hotel near Dupont Circle, Washington D.C. 14.3% of visitors choose this area
Price per night from:PLN 604
8.7/10
Very Good
GGuest UserThe decoration looks like an old-fashioned hotel, so the facilities are a little bit worse. But the room is big enough, the health is good, there is a coffee machine, and the customer service staff are also very polite.
It takes about ten minutes to get to the station.
Hotel near Downtown Washington, Washington D.C. 57.1% of visitors choose this area
Price per night from:PLN 406
8.7/10
Very Good
GGuest UserI did not have the pleasure of using the facilities however, I must commend the staff for always being helpful and friendly throughout my stay. I would recommend that the staff be advised on a contingency plan or when there are power cuts in the area to mitigate any discomfort and inconvenience experienced by guests. Unfortunately during my stay at the hotel, the power went out from 4am till the time I checked out at 2pm. It would have been a nice gesture to offer bottled water, discounted rates, coupons or some type of assistance to the guests who were at the hotel to ameliorate the unpleasant situation of being without power for such a long time. Other than that, I think the hotel is in a good location and is easily accessible depending on your needs in DC.
Hotel near Dupont Circle, Washington D.C. 14.3% of visitors choose this area
Price per night from:PLN 645
8.7/10
Very Good
AAnonymous UserThe TV had no signal, and after trying various methods, I gave up. The room door needed to be closed gently to avoid making a loud noise. The toilet flushing was mediocre, and the amenities seemed cheaply made. Most importantly, the room was filled with a pungent, overpowering smell of newly renovated furniture; it was very irritating and made my throat very sore. I suggest the hotel remove the smell (I'm not sure if it's formaldehyde). This is the first time I've experienced such a throat irritation in a new hotel.
GGuest UserStayed four nights for a conference across the street at the Hilton. I have stayed here once before and had a good stay. It seems to have gone downhill, as the service was terrible no matter who I spoke to at the front desk. Housekeeping never came my entire stay despite: 1) being told housekeeping is every 2 days (according to one person ) or 3 days (according to a different person); 2) requesting trash pickup, extra hangars, two clean towels on Day 2 and being told it would happen while I was gone for the day; 3) requesting it again on the next day since it didn't happen previously. Again, I returned to my room at the end of the day and it had not happened. Explained this to the front desk upon checkout on Day 4 and they were ”shocked.” No attempt to rectify/compensate though. Another problem was I missed a delivery one evening because the phone was not working in my room. They never fixed it. I was dealing with a different person each time and not a single one was able to address any of the above issues. Last time I am staying here.
GGuest UserDisappointed in first room which had odd layout and faces alley so I requested better room and they quickly accommodated but would’ve preferred they gave me better room to begin with since I think most people don’t like odd layout with view facing alley. Otherwise, room/bathroom was clean, tv had good selection of channels, and location was perfect where we were just minutes walk from White House and national mall and many good restaurants. Note that I used SpotHero app and found cheaper parking than what hotel offered. Not all garages allow unlimited in and out so make sure to check for this before booking.
Hotel near Downtown Washington, Washington D.C. 57.1% of visitors choose this area
Price per night from:PLN 562
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