Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 8, 2025
Guest User
Mixed feelings.
The hotel is well located, with Washington Union Station nearby.
The rooms are average; they’re clean, but a bit outdated and musty.
The reception staff looked tired and unbothered. The hotel seems to operate only under daily timings; I was not able to get cleaning later on the day. The safe was not working and I had to wait until the next day for someone to come check it, same case for broken light in the bathroom.
The fitness is well equipped.
The hotel was not able to accommodate my request to cancel the last night, even though I was moving to another Hilton. Not necessarily the kind of service you’d expect from them.
Amenities were available upon request, there’s a mini fridge in the room. There was no kettle available.
Overall, for the price, you can get better in Washington DC.
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Price per night from:₹ 15,194
Posted on Apr 20, 2026
Guest User
The room was compact and small, but the cleanliness was good. There was plenty of convenient public space. The design style was modern, and the location was decent, about a 20-minute walk from Union Station and 35 minutes from attractions like the Parliament Buildings. A major drawback was the absence of cups for water, drinking water, and tooth-brushing. The room was also quite cold, with the heating only going up to 24 degrees Celsius, and the duvet was too thin. I asked the front desk for a heater, but it was still cold, so I ended up sleeping in a thick tracksuit all three nights. Additionally, the shower stall had no handrails, making it unfriendly for older guests. All controls being on an iPad was also inconvenient.
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Price per night from:₹ 11,488
Posted on Nov 6, 2024
Guest User
Our recent stay at the Residence Inn Washington, DC National Mall was fantastic for our group of 6! The One Bedroom Two Queen Suite with Sofa Bed provided plenty of space for everyone to stay comfortably. The suite was perfectly sized with two queen beds in the separate bedroom and a queen-sized sofa bed in the living area. The spacious layout allowed all six of us to move around comfortably without feeling cramped, especially with the separate living and sleeping areas.
Location: 5/5 - Prime spot near the National Mall
Cleanliness: 5/5 - Everything was spotless and well-maintained
Service: 5/5 - Staff was accommodating
Facilities: 5/5 - All amenities exceeded expectations
The suite proved to be an ideal choice for our group of 6. The queen-sized beds, including the sofa bed, provided comfortable sleeping arrangements for everyone. The living area offered enough space for us to gather and socialize, making it a perfect base for our DC adventure. For anyone traveling with a group of 6, I can confidently say this suite configuration works great, offering both comfort and convenience in an excellent location.
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Price per night from:₹ 19,213
Posted on Oct 19, 2023|Queen Loft
Guest User
The hotel is not your typical dimension but it was clean and the mattress + pillows are one of the best I have slept on. The location was good as it was close to Metro, White House, Lincoln memorial, and Georgetown (walking around 20 mins). There is also a Metro station close by. However, it’s far away from the convention center though, you will need to take a taxi or Uber to get there.
The one suggestion I have is to provide kettle for hot water in the room as well as bottle waters. Most of the reception reps are very helpful and cheerful, only the grave yard shift reception lady is not in a good mood (I know it’s grave yard shift…but). The elevator needs some improvement as well since it’s very slow… (I’m not sure it’s because of the elevator manufacturer or because of the old building).
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Price per night from:₹ 11,460
Posted on Sep 12, 2025|King Room With Sofa Bed
ThisanThe room didn't have a bathtub.
The room was big and seemed clean.
I wish they'd give us more stuff. There wasn't even a bottle of water (wonder if that's how it is everywhere in the US?)
The lights were kinda dim at night, and it could use some more.
The breakfast was yummy!
I love that there were convenient stores like Walgreens and CVS very close by, and they're open until 11 pm.
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Price per night from:₹ 17,289
Posted on Apr 15, 2024
Guest User
The decoration looks like an old-fashioned hotel, so the facilities are a little bit worse. But the room is big enough, the health is good, there is a coffee machine, and the customer service staff are also very polite.
It takes about ten minutes to get to the station.
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Price per night from:₹ 10,804
Posted on May 7, 2026
CallumBComfortable, clean and well positioned. Pretty city view from my room.
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Price per night from:₹ 16,405
Posted on Dec 10, 2025
Anonymous UserThe TV had no signal, and after trying various methods, I gave up. The room door needed to be closed gently to avoid making a loud noise. The toilet flushing was mediocre, and the amenities seemed cheaply made. Most importantly, the room was filled with a pungent, overpowering smell of newly renovated furniture; it was very irritating and made my throat very sore. I suggest the hotel remove the smell (I'm not sure if it's formaldehyde). This is the first time I've experienced such a throat irritation in a new hotel.
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Price per night from:₹ 13,426
Posted on May 31, 2026
Guest UserEvery interaction with the staff was positive and warm. All of the amenities needed for a stay were present, especially washcloths. The bed and pillows were very comfortable. The pool was well maintained. The hotel smelled amazing throughout, from the lobby to the rooftop.
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Price per night from:₹ 8,181
Posted on Apr 7, 2026
Guest User
My experience was probably thrown off by the fact that the pull out bed was rough. Like sleeping with a bar in your back rough. The two beds in the bedroom were great, so it fit a family of 5 at a very reasonable price. The kitchen was not the best quality but it WAS a kitchen, so I was grateful for the ability to store food in a fridge and cook up a meal or two. The location was perfect, across from Trader Joe's, 5 minutes from the Metro stop, easy to get anywhere in the city.
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Price per night from:₹ 10,547