Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 9, 2025|Suite with Mountain View
JM travelsPositives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
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Price per night from:€64
Posted on Jul 16, 2026|Classic King Room
QuqimamaThe hotel's location is super convenient, and the room size is decent, with a small balcony in every room. However, the duvet was way too warm, and even with the AC set to 20 degrees Celsius, it didn't feel cool enough – I'd wake up feeling hot at night. Also, the swimming pool water wasn't very clean; I only swam once and didn't dare go in again. On the upside, the hotel breakfast was really good! 👍
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Price per night from:€92
Posted on Jan 6, 2026
jeaniosity
hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!
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Price per night from:€248
Posted on Jul 3, 2026
NicoleSGThe hotel is in a great location, and the room was well presented, clean, and comfortable. The breakfast was also very good, offering a wide variety of both Western and Asian dishes. One of the highlights was the beautiful landscape views from the restaurant.
However, I had two concerning experiences during my stay. On the third day, my key chain, which held the keys to all of my suitcases, went missing. Fortunately, nothing was stolen. I also encountered an issue with the in-room safe: the code I had set worked when I first locked my valuables inside, but later it would no longer open the safe. Again, nothing was missing once the issue was resolved.
I have been travelling for nearly two months, staying in multiple hotels across three other countries, and I have never had belongings go missing or experienced any problems with a hotel safe before. I can't say what caused these incidents, but they were certainly unsettling.
That said, the staff were supportive and did their best to help resolve both issues, which I appreciated. Overall, I would recommend the hotel, but with some caution based on my experience.
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Price per night from:€54
Posted on Dec 18, 2024|Family Bungalow, Fireplace, Mountain View
HazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
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Price per night from:€86
Posted on Jun 11, 2026
Al’vinaI really loved this hotel: a deluxe room with a mountain view. But the hotel is situated in such a way that it's surrounded by mountains on all sides anyway. The rooms are clean and equipped with everything you need, which made my stay as comfortable as being at home. I even extended my stay for another 2 nights, despite the rainy weather. The staff are welcoming, polite, and attentive. The breakfasts are delicious.
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Price per night from:€31
Posted on Jul 29, 2025|King Room With Mountain View
IvyJaneTWonderful Stay at Sapa Elegance Hotel – Perfect Location and Amazing Hospitality!
We had a lovely stay at Sapa Elegance Hotel! The location is perfect—close to everything you need in Sapa like shops, transport, and local spots, but tucked away just enough to enjoy peace and quiet away from the tourist crowds.
A highlight of our stay was the newly opened restaurant downstairs, Taste of Vietnam. The food was excellent—truly one of the best in town—and Mr. Tim, the owner, is incredibly kind, humble, and accommodating.
The hotel staff were also amazing. Special thanks to Andy, who was always helpful, polite, and spoke English very well. He made our stay even more comfortable with his assistance and warm hospitality.
The room itself was great value for money. The water heater and water pressure were both excellent—something we truly appreciated after a long day of exploring.
Highly recommend this hotel for anyone visiting Sapa!
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Price per night from:€20
Posted on Apr 6, 2026
Shara Maureen Castro
My stay at Joville Hotel Sapa exceeded my expectations. The location is truly the best—you’re perfectly positioned to enjoy everything Sapa has to offer. The view alone is unforgettable, with breathtaking scenery of the train tha makes every moment feel special. Waking up to such a beautiful landscape was the highlight of my trip. Overall, it was a fantastic experience, and I would definitely recommend this hotel to anyone visiting Sapa.
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Price per night from:€24
Posted on Mar 9, 2026|Bed In Shared Dormitory
Guest User
First of all, the place has a beautiful view and lovely foggy weather. The owners are very nice and helpful, and they provide a very good breakfast considering the price of the dorm. The service is incredible.
However, the cleanliness and smell in the room could be improved, as there was some dust around. Also, the dormitory bathroom has only two toilets for more than 20 guests, which can be a bit inconvenient during busy times.
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Price per night from:€3
Posted on Aug 12, 2025
Deeeeengdong
It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
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Price per night from:€67