Guest User
January 21, 2024
Hotel location, cleanliness, everything is good and there are many amenities. I was satisfied with the first day, so I booked the same room type for the second day. The refrigerator in the room I stayed in on the first day didn't work, so the milk I put in for dinner was hot. I felt uncomfortable eating, so I told them the refrigerator wasn't working and they changed my room. However, the room on the 6th floor was inconvenient because the bed and bathroom had stairs, and there was no bathtub. Anyway, that's it. On the first day, I got the room key and went up, but the door didn't open. At the end of the 5th floor, I went to the reception again and it was raining so I couldn't use my card. They changed the door battery. So that's it. The next day, I got a room at the end of the 6th floor and the card key didn't work again. I went down again on a busy morning and opened the door with the master key and said they would fix it. When I went in in the evening after finishing my schedule, the card key didn't work again. I went down to the reception. They said they would fix it tomorrow, but I'm checking out tomorrow... I'm so angry.
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