Verified traveler
November 11, 2023
After our arrival, we quickly descovered that this is not what was offered on hotels com. We were specificaly looking for a place with balcony and this place have been advertising it both on pictures and in property description. Our booking details says balcony included. The person checking us in looked very surprised and told us they have no rooms with balconies in this building. The hotel's online customer support was not helpfull either as they acknowledged there is a mistake on the website, but cannot help us... To top it up, the water in the apartment was salty...