⭐️⭐️⭐️⭐️⭐️ Excellent Stay – Highly Recommended
I had a wonderful stay at InterContinental Muscat Hotel from 21st to 23rd January. From the moment we arrived, the experience was smooth and pleasant.
Check-in was quick and efficient, and the hotel has a very nice, welcoming scent throughout the lobby and common areas. The room was clean, comfortable, and well maintained, and the bathroom was spotless.
The pool area is great, with different depths (1.1 m and 1.3 m), plus a dedicated kids’ pool around 30 cm, which makes it ideal for families as well. One of the highlights is the direct access to Qurm Beach, which is a big plus.
Breakfast was enjoyable with a good buffet selection, and the staff throughout the hotel were very friendly, professional, and always willing to help.
Overall, a great stay and a classic, reliable 5-star experience in Muscat. I would definitely recommend it and would happily stay again.
The hotel boasts a French romantic style, exuding a retro charm upon entry. Despite its age, it's well-maintained, and the rooms are spacious. Before going to bed, we discovered the bathroom fan was very loud. We contacted the hotel for repairs, but the technicians couldn't resolve the issue. The front desk stated they were full of rooms of the same category and could only offer a lower-category room. Therefore, we were forced to contact Ctrip customer service at 3 AM to coordinate with the hotel manager. Ultimately, the problem was resolved with a room upgrade. While the front desk's handling of the situation was flawed and may have shown some discrimination, Ctrip customer service was very helpful. It's important to stand up for your rights when facing problems. The hotel swimming pool is currently open, with a small door leading to the public beach. Room facilities are complete, and the breakfast is average.
Nice location in quiet residential area near beach. Hotel has limited parking on site. Public areas and rooms were clean. Receptionist tried to reduce to a single room from the double that I had booked. Pointed this out and was given a double ...... next to the lift, despite the hotel being practically. Poor soundproofing meant that I could hear every conversation in the corridor.
Tried the pool which is on the second floor in the middle of the hotel. No towels available. I did ask a member of staff but none were forthcoming. Restaurant was empty and no bars were open as it was Eid. Service was polit and there was an extensive menu. Additional guidance on the menu explaining the dishes would have been helpful.
Bar and restaurant downstairs also closed.
Breakfast service staff were helpful and offered alternative options which were not laid out on buffet.