Hotels near Igreja Assembleia de Deus- Bairro Santo André, Belo Horizonte

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

Viajei no carnaval. Hotel bem organizado. Funcionários educados. Acomodações super satisfatórias. Higiene em dia. Café da manhã gostoso. Hotel localizado num bairro tranquilo. Piscina pequena mas dá pra utilizar tranquilamente. Academia tem esteira, elíptico e bicicleta. Gostei

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

We like our stay quite. nice and well-functional staff. Simply but clean and good size room. Excellent breakfast included in the daily. Excellent location, near to tourist points, bars and restaurants. Free manufacturer. Excellent cost/benefit.

This hotel is clean and is in a nice location. Everything in the room functioned as expected, however internet speed was not great (adequate, not great). Read some of my other reviews and you’ll see a common complaint I make about hotels and that is no washcloth (or facecloth, whatever you call it). I had a bath towel, a hand towel and a floor bath at. I wash my face with a washcloth, just not in this room. Makes no sense to me. Also, a time or two, housekeeping did not leave me clean towels. The last day of my ten day stay housekeeping did not come into my room at all. The location is good, see,s to be in the middle of a lot going on and the big shopping mall is a short Uber ride away. Perhaps my biggest complaint about this hotel is the restaurant. The night I arrived I had work to do in the room so I ordered room service (which comes from the restaurant on first floor). I ordered a burger which I asked to be cooked well done and I very clearly said, “no red.” The person on the other end of the phone said, “yes, of course.” The burger was cooked around the edges and about 1/4” into it, it was blood red. It was room temperature or perhaps a little warmer but it was definitely not cooked. I called the restaurant to let them know they had definitely missed their mark on this one. They said “sorry” (That is all). The next night I went down to the restaurant. I ordered a steak medium well. It was a little more red than medium well, but it was tolerable. The last night I was there I was in the restaurant and ordered a steak. I asked “can I get that well done?” The waiter said with a serious, straight face, “No.” I said “whatever, have them cook it as well as possible.” Now I realize many people say it is a crime to cook a good piece of beef anything more than medium and those people can have their steak that way. When I am paying for it, you’d better cook it the way I want it and they would not do it. The restaurant had a great breakfast. Lucky for me there was a grocery store a block away so for dinner I went grocery shopping. If in Belo Horizonte again, I will likely return to this hotel. I will, however, know what to expect.

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

I chose this hotel because it was a business trip and it was the closest to the commitment I had, but it is ”isolated” and is not close to the center of BH. The towels were clean, but they had a different and strange smell: the cover was excellent and the air worked super well, but there were tracks of travel bags rod in the white walls which I consider a bad pro room look. He was very dark, and as he was in a high floor, he had no noise, the fridge was working well and was very useful. I was expecting more of breakfast, basically with bread and few fruit and juice options. I was mad by the cheese bread, but it was cold, and the lucky is that the coffee starts early at 6:00, so for those who have a good deal. Finally, it was true for me because it was only a day-to-day and it was a business trip.

Hotel desk, parking, valet attendants were always kind & helpful. Room was comfortable & clean. Work out room & amenities well taken care of. Convenient location. Great breakfast, good food at restaurants - all the above I give 5 stars. However the organization of restaurant in the evening needs major attention, which is sad because the food is excellent, and so I give 2 stars as I’ll describe below. For our evening dinner we - and other guests waited more than an hour for food. It was obvious they were understaffed but no one checked in with us and it was hard to get their attention. When our food arrived, they forgot my elderly mother’s meal. Wait staff continued to not check in with us - and we felt ignored. Finally we spoke with staff and they got my mothers meal…about an additional 45 minutes later, we actually ate together. I complained to the restaurant manager and I was treated disrespectfully. I felt her meal needed to be compensated. His reply was “No - well she ate it didn’t she?” I was stunned by his rudeness and stood my ground that a 5 star hotel should not treat their guests this way. A waiter saw the ridiculous exchange and ended comping her meal. I noticed other hotel guests were frustrated too and had similar issues. At the very least all that needed to be done was for the staff to communicate,”Please be patient with us; were understaffed” etc. -That would’ve made a world of a difference.

Hotel is super well located. Very clean and friendly staff. Great breakfast. Garage leaves a little to desire ... mainly in bigger cars. In general, the hotel is very good.

O restaurante Libertas, que fica no hotel, é excelente, ccom pratos bem feitos, fartos , comida muito boa, garçons atenciosos, e ótimo custo benefício!!! Nós voltaremos novamente com certeza, pois vale muito a pena!