Bentong Hotels with Airport pickup service

With a stay at this vacation home in Bentong, you'll be 31.7 mi (51.1 km) from Genting SkyWorlds Theme Park and 27 mi (43.5 km) from Genting Highlands Premium Outlets. This vacation home is 21.4 mi (34.5 km) from Berjaya Hills Botanical Garden and 24.4 mi (39.3 km) from Happy Bee Farm & Insect World.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This vacation home also features tour/ticket assistance and a picnic area.At this vacation home, enjoy a satisfying meal at the restaurant.Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself comfortable in this air-conditioned vacation home, featuring a kitchenette with a full-sized refrigerator/freezer and a stovetop. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a separate sitting area and an electric kettle, and you can also request a rollaway/extra bed (surcharge).

Very poor self service check-in process. There were no proper directions and guidance. Used the self check machines hoping to check in early, only to found out that all online bookings of hotels need to first Q up at the OTA line for the staff to input your ID in their booking system before you can do self check in. Total time spent waiting at the OTA Q is about 1 hr. Took a Q number of for service counter to help but they were 50 over people in-front of me. As I have child with me, decided to go for lunch. Came back at 3pm to do self check in and no keep showing no room available. Ended up I had to approach the service counter for help. As I have missed my Q number, I approached the supervisor but was told to wait at counter 10 which was not moving. As I saw counter 7 was cleared, I went up and was served by Miss Dyna. I appreciated her outstanding customer service. Knowing that I had booked 2 rooms, she straight away assigned adjoining rooms for me without asking. However, the first assigned rooms weren’t adjoining so we have to return back to counter and approach her. She apologised and re-assigned the rooms to us and this time is correct. Glad to serve by her which makes our day pleasant. As for the rooms, don’t expect too much. I was assigned to level 4 and facing another room windows. The floors weren’t clean as hair, dirt can still be found on floor, so we go to buy slippers. no wifi in the hotels and network in the rooms were poor. Despite having data roaming or even eSIM it was bad. The only plus point was easy accessible. Best to get better rooms if with children. The rooms photos should be updated as is misleading.

We booked 2 rooms and stayed here for a night with our family. Overall was okay, the front office staffs were very nice and friendly, the checked in process is basically flawless. The F&B staff were really friendly especially those staffs at the pool area. We enjoyed our stay but the room I stayed in has no items at the mini bar, I called the room service a few times to asked for the items but they just simply sent me a few items despite I was only asking for tea bags. Also the cups was not washed at all, coffee stained was still on the cups, i have to wash it with boiling waster and i can see the water turned brown after I poured it into the cups. Another thing is We asked for an extra bed, but no extra amenities (toothbrush and others) was provided, again I need to call the to provide it. Overall the stay was okay. I think the housekeeping department really need to pay more attention to details and not to mentioned the person who picked up my call when i asked for extra amenities and tea bags was rather unfriendly.

Very good service 🌟🌟🌟🌟🌟