Select Hotel Berlin the Wall

The hotel charges over 5 stars, 1,600 a night, but the breakfast is relatively monotonous, with no other fruits except apples. A short waitress who looked Russian at the front desk provided very poor service. Very impatient when serving customers. I made an appointment with FedEx to pick up a package at 10 o'clock. The package was not sealed for inspection. However, FedEx Berlin used this as an excuse and left without picking it up. I don't know how they considered it. I told the front desk before picking up the parcel that FEDEX would notify me when picking up the parcel, but no one informed me during the whole process. I had no choice but to call FEDEX Berlin to pick up the package, but no one answered the call. I couldn't understand German, so I had to ask the front desk to help me make the phone call. As a result, the little woman became impatient and refused to call. Finally, I found another waiter to help solve the problem. I was supposed to leave at 11 a.m., but until I called FEDEX to make an appointment to pick up the package at 6:15 p.m., a whole day was wasted. Summary: Germans are very stubborn and inflexible. Secondly, this little woman is very impatient and has a very bad attitude. What kind of service industry do you want to do if you don’t want to serve customers? Third, Germany’s service industry is very poor due to aging and insufficient manpower. For example, FEDEX's manual service can't be called within half a day. During this business trip, I lost 8,000 yuan along with my passport when I was exchanging money. As a result, the passport was recovered, but the police protected their own people and were unwilling to recover the foreigners' lost money. Therefore, when you are outside, don’t believe how good the foreign service industry is. The most important thing is to be yourself.

The hotel is located next to the collapsed Berlin Wall, a historic site. There are U2 and U6 nearby. The subway station is very convenient. To Messe Berlin, take U213 stations, and walk for a total of 45 minutes. To Central Station, take U6 and transfer to U5 for a total of 3+4 stations, a total of 15 minutes. There are many restaurants and supermarkets nearby, so shopping is very convenient. The breakfast is very rich, but it is best to drive away the small flying insects. In general, it is a high-end hotel, very good

房間舒適，出行方便，周邊安全

Rooms are clean and very quiet with the window closed. Great location in the center. Would definitely go back

The location is good, it’s convenient to go everywhere, but it was never cleaned during my 4-day stay.

挺好的，這個價格這個位置還可以，旁邊很熱鬧，有點吵