Hotels near Chase Farm Shop, Birmingham

Lovely looking building with a lot of character. Check in was smooth with great staff. Our first room was a standard room and we were happy enough with it knowing you get what you pay for, but unfortunately my bed had a huge dip in the middle. I would usually live with this but I am awaiting spinal surgery so really couldn’t sleep another night with it so we asked to move or replace mattress. (Also the room was so hot, view was literally a brick wall and there was a loud unit of something mechanical outside) staff were great and upgraded us to a better room with decent beds although all the doors looked beaten up. It had an adjoining door to the next room and our neighbours were very noisy shouty people but the room was so much nicer so we stayed put. Breakfast staff were excellent, breakfast was reasonable . We had dinner in the oak room on the first night nice vibe but the food was not good at all. White wine was served warm but staff kindly sorted it quickly when we asked. Unfortunately the food was very poor, we both had the waygu burger which was cold, tough and dry. Pretty dire for £19. We didn’t really feel like we could say anything else after the wine and the room so ate as much as we could and didn’t use the restaurant on the second night. Would not recommend. The spa was busy and small and needed a refurb. You couldn’t get a seat and it seemed a bit grubby. Staff were all lovely though.

We were in room 6 on the ground floor. It’s an accessible room with a low bath. The room could do with a freshen up. Basic cleanliness was ok. It would benefit from a deeper clean, grout redoing etc. We had breakfast in the adjoining pub, which was very poor. Despite the information saying breakfast was open until 11am, the sign in the door said last orders for cooked items was 9.20am. The continental section was cleared away at 10am. Sausages were cheap and had been deep fried. Bacon was barely cooked. Fried eggs dripping in oil with solid yolks. Fresh tomatoes barely warm, certainly not cooked. All served on cold plates. The staff were really lovely. Couldn’t fault them at all.

Friday 17 Nov at the Townhouse was a very pleasant surprise! A new band was playing and they called themselves Trios - I wasn't expecting such a great sound from just 3 musicians; they didn't need any other instruments and the audience loved it and so did my friends and I. Very engaging band. The atmosphere was gorgeous, and friendly staff at bar and at the door.. We are certainly coming here again as it was announced that they are at the Townhouse on Friday 24 November and on stage 11pm! What a treat.. :)

At 1st glance I was not that impressed. BUT as soon as I entered the reception area my experience began to improve. Very welcoming and polite receptionist. My room was spacious, spotless, and with a view of the canal(wasn't expecting that!) As a smoker, the terrace by the canal was an added bonus. Great breakfast too. All in all, a great overnight stay was had.

Going on a business trip, really not looking forward to it at all..booked the closest hotel to the venue not realising it’s actually connected..expected to be in a travel lodge-esque box…this hotel was so nice, I’d happily go back! Everything about it, polite helpful check-in staff, excellent room with everything I needed. Lovely staff in the restaurant, even allowed me to grab a pastry for breakfast even though I’d not paid for breakfast ( surgery precludes me chomping down on piled high buffet plates)….uber comfortable bed, fab shower, tea coffee facilities, iron and board, usb sockets in the room…in spite of what others may have experienced, the entire hotel was immaculately clean and tidy..with a somewhat unusual but really nice orange smell in the reception…would not hesitate to stay here again!!

Lovely hotel in a good location Great staff and homemade cookies Comfy bed Bath and shower I didn’t get to use the pool and sauna access this time but will be back to this hotel again

Good location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.

hotel was amazing, had a bit of an issue finding my second booking but got it sorted and was so attentive and helpful.

We stayed in a one bedroom suite for 2 nights, on the fifth floor, with a 2 year old toddler. Overall our stay was ok, the apartment had what we needed, was well located and noise was minimal at night. Cleanliness was ok but could be improved eg stains on armchairs in living room, dust on shower curtain rail. Good range of items at breakfast. However a couple of issues we flagged to reception: At the breakfast buffet on our last morning, I filled up my toddler’s milk cup with milk from the fridge, before passing it to another guest, and then filling up his cereal with the same bottle. Luckily, before he’d drunk much of the milk, the other guest came over to tell me she thought the milk was off and had seen me fill up a sippy cup with it. My husband tasted it and confirmed it was sour and fizzy. I went to check the fridge and there were several bottles of milk that had gone past their clearly stated sell by dates, including one that didn’t have a cap on. I immediately told breakfast staff who had been moving bottles around with ample opportunity to check dates, and didn’t receive an apology. Later we told reception, they apologised but no remedial action offered. Had the other guest not informed me, my son and other guests could have been very sick. Staff need to be trained to check sell by dates on items at offer at breakfast, before putting them out for guests to use. We had another issue with the travel cot supplied, it didn’t have a proper mattress, just a folded up board. Reception did offer to bring up towels/sheets to fold and act as a mattress but I thought this was poor. We ended up buying a travel cot mattress for our stay. These combined issues affected our stay so can’t give more than 2 stars.