Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 6, 2024|QT Deluxe King
Petrina simWe stayed as a family with a 2year old. I wouldn't consider this a 5 star, perhaps more of a 4 star.
When we arrived late at night, tired from a long drive, there was no bell boy to assist us with luggage direct to room, and esp with a kid in tow it was difficult. However one of our bags broke and the staff did help us get a bag from their store.
Also no toothbrush was provided upon check in day and we found out next day only that it has to be requested, seriously, this is a very basic necessity to have at least for 1st day.
The decor was intended to be classy but we found it a tad bit dark.
The worst part was the bed was way too soft and sunk in, I had a backache the next days. :(
On a positive note the bath tub was huge, toilet was spacious with 2 sinks! My kid enjoyed the bath tub. Also they did prepare the cot in the room when we arrived and I was very pleased.
The next day I asked for high chair and it was timely placed at our room when we got back. Overall the staff were responsive.
Also the breakfast was Ala carte, not buffet, but it was nicely cooked - however they did not offer a kids menu.
The location is close to cbd shopping but do take note parking at hay street has day charges/hourly charges which you should factor to the value of your stay. Most shops closes early around 5pm by the time we got back from our day trips.
Overall this hotel was more for couples or business stay and not so kid/family friendl, but that's just my opinion!
Show more
Price per night from:MYR 786
Posted on May 12, 2026
Guest UserThis trip to Perth, I stayed in three hotels in total, and this one for 5 days was my favorite and offered the best value for money. The room wasn't huge, but it felt spacious. The staff were very polite. Initially, I thought they only provided two bottles of water daily, but then I found a card in the bathroom stating that guests could refill water on the first floor! We just didn't notice it earlier. There are many delicious and affordable restaurants nearby, and some beautiful buildings too. Plus, the free Red Cat bus to the city center is conveniently close. I would definitely recommend this hotel to friends.
Show more
Price per night from:MYR 512
Posted on Mar 7, 2026|Family Room
ailsa671
The only downside of the family room was having just one bathroom, which made getting ready for four people quite a long process. The air conditioning in the room was noisy and affected my sleep quality to some extent. On the positive side, the location is excellent, making it very convenient to get around. There are supermarkets and convenience stores nearby, and you can walk to attractions in the city center. Plus, there's a bus stop about 200 meters from the hotel with a direct bus to Perth University.
Show more
Price per night from:MYR 555
Posted on Jun 29, 2026
Guest UserThe Crown Tower Perth Front Desk charged me additional breakfast cost for 1 adult and 1 child which i already paid in Trip.com. During check-in, I mentioned to the hotel front desk that i booked breakfast for 4 pax. Subsequently I have to contact Trip.com and hotel to ask for refund. However the hotel still charged me credit card service charges due to their mistake. Their front desk’s service is really bad experience to me.
Show more
Price per night from:MYR 973
Posted on Jun 21, 2026
Guest UserLoved the location - if you are okay with stairs, 5min up Jacob's ladder and you're at Kings Park. Or a quick hop up in the morning to get an awesome view of the sunrise over Perth CBD and Swan River, before going back to your room for breakfast! I booked mainly for the cooking facilities, and they were stocked as described (a few pots/pans, plates, bowls, mugs, cutlery, etc). No foil or baking paper so didn't use the oven. They have luggage storage facilities before and after check-out. The bathroom did have a bit of a funny smell, but that might have been a once-off and everything else was clean. Did not use the gym; it was a little small with no windows so preferred getting outside for exercise.
Show more
Price per night from:MYR 446
Posted on Apr 10, 2026
Guest User
Housekeeping was poor and sloppy. Cutlery left unwashed, bed not made and on one day left the room door ajar after so anyone could have entered my room. Room curtain controls down up buttons don't work, shower handles were broken in the two rooms we had, aircon couldn't be controlled so both rooms were freezing. Will not recommend. The Holiday Inn Express down the road is half the price and everything works there.
Show more
Price per night from:MYR 947
Posted on Mar 8, 2026|Studio
georginaxoxo
The room is a bit old, but the location is truly central, with Dior, LV, and Chanel right downstairs. The bedding is quite clean, and the room size is decent, with a sofa, dining table, and kitchen, making it very suitable for tourists. It's also budget-friendly and offers great value for money. Across the road, there's a Coles supermarket, plenty of eateries nearby, and a 7-Eleven. Northbridge is also very close.
The only downside is that the city center gets quite noisy at night, with drunken people on the bar street. For safety, it's best not to go out at night.
An Uber to the airport takes about 30 minutes.
Show more
Price per night from:MYR 442
Posted on Apr 2, 2026
Marco Vinciullo
The television in the room did not work it would turn on but had no reception,we had multiple technicicians enter our room late at night it wasn't until after midnight a technician realized it was the wrong remote control after leaving and returning again and it was finally resolved only to realise the Tv does not have access to netflix or streaming tv. This was a disappointment to our anniversary treat stay at crown, was expecting a more relaxing stay without the hours of disruption of multiple technicicians working in our room at midnight to turn on the television. When the desk staff enquired how was our stay, they seemed oblivious but not overly concerned or genuinely apologetic about the interruption to our stay.
It was a shame as the hotel and Crown complex is an impressive location that I have I had the prestigious honour to contribute to the construction and maintenance of the stone and tile installation, dating back to the original buswood build and ongoing upgrades to presidential suites over the years and even the more recently upgraded Crowns construction including their presidential and other exclusive areas. So this was a rare opportunity to experience first hand the exclusive facilities I contributed to. The finished product was a treat to see up close for where our stay allowed us limited access to, I would love to be able to afford to access some of the exclusive areas I had responsibility for parts of prestigious projects there that I hoped to one day witness even if it was on special events like my anniversary, but I don't think even on rare occasion that the local experience is worth the expense might look to Bali resorts still for value and quality of an all inclusive hotel experience stay.
Show more
Price per night from:MYR 920
Posted on Mar 8, 2026
georginaxoxo
I had a great experience staying here before, so I booked again. This time, I arrived at the hotel late at night after a tiring flight. The front desk initially said they couldn't find my reservation. After searching for half an hour, they said they found it but claimed I had already checked in. I told them I was right there and hadn't checked in yet. They then spent another twenty minutes verifying. During all this, I contacted Trip.com customer service, who were very responsive and helpful; an agent quickly reached out to the hotel. However, the hotel staff were incredibly slow and inefficient. The whole check-in process took nearly an hour. It was a stark contrast to my previous, much better experience.
Furthermore, on my last stay, they provided a full set of disposable amenities, but this time, there weren't even disposable slippers. I was just too tired in the middle of the night to bother looking for another hotel.
Honestly, this service experience was really disappointing. The environment is actually good, and the location is right next to UWA. Getting to the city takes about ten minutes by taxi.
Kudos to Trip.com's customer service; they were efficient even late at night and had an excellent attitude in resolving the issue!
Show more
Price per night from:MYR 509
Posted on Jun 10, 2026
Nix.NGreat location! The hotel is close to public transport, with a bus stop directly in front and a train station nearby. The free CAT bus service provides easy access to major attractions within Perth's CBD (Central Business District), making it very convenient for sightseeing and getting around the city.
Show more
Price per night from:MYR 408