Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 14, 2026
Anonymous User
They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors.
Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!
Show more
Price per night from:€604
Posted on Jul 15, 2026
MingkrubI like how this hostel located in the centre (Haymarket). It is very easy to travel to everywhere from here! Also, this place is clean, new and people are nice. I made a new friend with my roommate and we travel together. It was a legit choice, I would definitely stay here again if possible and I would recommend to others too!
Show more
Price per night from:€26
Posted on Jun 24, 2026
Anonymous UserMy overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay.
The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth.
Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.
Show more
Price per night from:€233
Posted on May 11, 2026|Studio Room
PuwuFirst stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers.
The lobby isn't maintained very well, it only looks good when the lights are on at night.
We were upgraded to a super awesome ocean view room this time, which made me really happy!
I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.
Show more
Price per night from:€416
Posted on Jun 4, 2026
Guest UserFacilities: The hotel is new and well-equipped. All the in-room amenities are well-maintained and easy to use, making for a very comfortable stay overall.
Environment: The environment is excellent – clean and tidy. The surrounding area has all the necessary amenities, and transportation is very convenient, with the subway station just a 3-minute walk away, making it super easy to get around.
Service: The service is also top-notch. The staff are warm and professional, making both check-in and communication smooth. They are prompt in responding to any requests, making you feel right at home.
The only minor drawback is that it can be a bit noisy at night due to constant traffic, which slightly affected my sleep.
Show more
Price per night from:€114
Posted on Mar 29, 2026|Family Room
Anonymous UserWe stayed in the Rydges World Square family room for three nights and had a very comfortable experience. The two-bedroom layout was spacious, clean, though sharing a single bathroom among four adult was a minor inconvenience. A thoughtful gesture from the hotel made our stay even more special—they surprised my son with chocolate treats and a birthday card upon check-in, which we truly appreciated.
The location is excellent, close to many attractions, and the convenience of having a shopping mall right downstairs with restaurants and a supermarket added to the ease of our stay. Overall, it was a delightful and comfortable experience.
Show more
Price per night from:€143
Posted on Jun 25, 2026
Guest UserFacilities: Well-equipped.
Cleanliness: Clean and tidy.
Service: Good.
Ambiance: The hotel isn't soundproof, so it can be a bit noisy at night with cars passing by on the street.
It's in Chinatown, an Asian crew hotel, convenient for getting to the city center and a handy meeting point for one-day tours.
Show more
Price per night from:€187
Posted on Mar 11, 2026
Anonymous User
The hotel's location is excellent, very close to St James station, and right next to Westfield and QVB. The room was also quite spacious and comfortable. We opted for a quiet room, but the slight inconvenience was having to take an elevator to the front desk, then walk up stairs to another elevator, which was a bit awkward with luggage.
Show more
Price per night from:€158
Posted on Feb 8, 2025
Guest User
The hotel ticks a lot of boxes, clean modern rooms, pool and steam room, and in the best location, very central over looking the beach. The hotel has just had a refurbishment, very tidy with a good bar and restaurant on the ground floor. Only slight negative, front dest - check in could be better and a bit more friendly.
If you want to stay in Manly, this hotel is your best choice, the other main hotel is way down at the end of the beach.
Show more
Price per night from:€177
Posted on Dec 16, 2024|Deluxe Two Double Room with City View
Guest UserBeautiful hotel to visit in the city and staffs are very kind and nice. Very short distance to Barangaroo reserve, perfect place to stroll after dinner.
Show more
Price per night from:€268