This hotel is a bit biased on Victoria Island. If it is not self-driving, it is very inconvenient. The hotel is relatively new. The facilities are relatively complete. There are hot springs. Facing a small lake, it was quite peaceful. There is a kitchen, but we don’t have time to cook by ourselves. The breakfast at the hotel is good, you can make your own waffles. Did not see the Chinese. Because there was only a foreign couple who went to the hot springs late. There is free parking.
The hotel itself is very nice super clean rooms and a very convenient location to the old city quarter. When we arrived one of the elevators was not working but didn’t seem like a big deal as there are 2 elevators. The next morning however we discovered that the second elevator was not working, there were no notices on the elevators themselves so had to call reception to find out what was going on. My husband has significant mobility issues luckily we were on the 3rd floor but even so he could not get back up to the room so we had to leave earlier than we had planned. The staff although pleasant were pretty useless we wanted to get a coffee but they wanted to charge us $5.25 a cup the least they could have done was offer everyone a free coffee for the inconvenience
There should have been a manager taking care of things but didn’t seem to be one and staff did not have any authority to make any decisions- poor show
It’s my first Best western in few decades. Pleasantly surprised by the modernity and cleanliness.
Room is comfortable and compact with all the basic touches and a good layout.
The free breakfast was a nice touch.
Location is perfect for one night stay to get in and out from the highway.
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Price per night from:€126
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The average price for hotels in Breakfast in Nanaimo is €183 on weekdays and €197 on weekends (Friday to Saturday).
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