Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 2, 2026|Deluxe Room, 2 Queen Beds, Non Smoking, Includes Waterpark Passes For Four Guests
Guest User
This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
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Price per night from:BRL 536
Posted on Jun 15, 2026|Deluxe 2 Queen Room With Courtyard View_2,3
Guest UserVery great place to stay at the falls.
The room is very spacious and clean.
The location is very close to the falls and is very walkable. There are restaurants near the place.
Very recommended to stay at this place.
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Price per night from:BRL 298
Posted on Jul 2, 2026
Guest User
Saved our honeymoon! Absolute perfection from the staff to the room.
After a very disappointing stay at a different hotel, we moved to the Wyndham Grand Fallsview for a night, and it was FAR better in every conceivable way—location, service, and the people. We arrived at 11:00 AM hoping for an early check-in. While no rooms were ready yet, the staff was incredibly accommodating. A massive shout-out to Ken at Valet who seamlessly helped us deposit our luggage so we could go sightseeing (We love you, Ken! You're the best.) until our 4:00 PM check-in (which was impressively fast).
What truly set this hotel apart was the warmth of the front desk team. We mentioned we hadn't been able to cut our wedding cake and asked if they had disposable plates so we could share it with them. Not only were they thrilled about my wife and I getting married recently, but they provided us with disposable containers with lids! LIDS!!! Later, one of the staff members even approached us to tell us how good the cake was. Their welcoming energy was exactly what we needed and truly saved our honeymoon experience.
Pros:
>The Room & Views: We booked an upper-floor King City View room, and it was to die for. Spotlessly clean and everything worked perfectly. It had a cozy sitting nook with a view of the Skylon Tower and even a partial view of the river on the horizon. The absolute highlight was watching the 10:00 PM fireworks right from our bed!
>The Pool Facilities: Really nice setup with two hot water mini-pools and one huge main pool. The air in the facility is temperature-regulated, so you don't freeze the second you step out of the water. Plenty of chairs and towels were readily available.
>In-Room Amenities: Having coffee, tea, and hot water available in the room was the perfect way to warm up after our swim.
>The Staff: From Ken at Valet to the front desk team, everyone was incredibly warm, welcoming, and helpful.
>The vouchers: My wife and I truly enjoyed the vouchers. TGIs, the funzone vouchers, and many MANY more! So worth the stay!
Cons:
>Absolutely none. All pros!
We are definitely coming back the next time we are in Niagara. Thank you to the entire team for turning our trip around!
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Price per night from:BRL 451
Posted on Sep 25, 2025|2 Queen Beds Suite Non-Smoking
Guest UserNice property and location. Just a short ride to Clifton Hills and the Falls. Staff was accommodating and rectified issues with additional charges in a timely manner. Will certainly stay there again.
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Price per night from:BRL 220
Posted on Sep 19, 2025|2 Queen Beds Room
Guest UserI generally liked my stay, but there were a couple of things that could use some improvement. The bathroom amenities were a bit lacking instead of the small individual toiletries, it would be great to have full size bottles of shampoo, conditioner, and soap. Even a 2 in 1 shampoo and conditioner would be a nice touch. Additionally, the fan in the room wasn't working properly, so maybe that could be fixed, I felt pretty hot when the fan didn't work properly when I was taking shower. Other than those issues, everything else was fine. Free breakfast are good.
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Price per night from:BRL 225
Posted on Nov 10, 2024|Two Queen Room
Guest UserThe hotel really needs to listen to its reviews. Most people have really damned them for being a dirty stinky cesspit of a venue but actually it is pretty amazing. Very smart foyer, lovely warm and cosy rooms and an amazing location. However, the internet is SUCKY away from the foyer - I had to talk with reception and a support tech person to explain that the internet was bad in the room and it was turned around to seem like I was wrong. Get more routers in, it’s not that difficult. Also, breakfast MUST INCLUDE healthy options. There is not a fruit or vegetable in sight. If you don’t count the options of raspberry or strawberry yoghurts.
Personally, I think the hotel should rethink their pricing strategy. It is far too affordable; and breakfast (with fruit and veg) should be an upsell option. You have the location! You have an amazing swimming pool and hot tub! You even have top quality toiletries! I would have paid twice the rate without breakfast, which most properties in the area are doing.
Sorry for my rant but I know the hotel should and can do better.
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Price per night from:BRL 186
Posted on Apr 12, 2026
skyee13
initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait
staff was very helpful and polite
perfect hotel away from tourist crowds
parking is additional 15$ onsite
rooms are clean and good
there is no smoking or bad smell in rooms
rooms with balcony have a view
view shows river amd part of falls
awesome hotel prices high on weekends otherwise better than big brands
hotel was a piece of mind
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Price per night from:BRL 299
Posted on Aug 18, 2025
Joanne
Hello
The service was great and the staff very friendly. We had a good variety for breakfast which was very good.
The only thing we had issues with is that the mattress was a little too soft and the pillows were very uncomfortable. Air conditioning could have been a little cooler. The room stayed pretty humid. Other than that we enjoyed our stay. Close to everything.
The price was good but I wish it would have included parking. That was an unexpected cost.
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Price per night from:BRL 264
Posted on Sep 8, 2026|Queen Room
MittensThe location is very good. It is close to the Rainbow Bridge and we can directly walk to the USA. The service staffs are friendly and helpful.
The 10th floor restaurant has a good view to see the water falls.
The concerns are that the Queen's bedroom is too tiny. Just a small Queen bed (it is the Queens bedroom, but I think it is a full side bed) in the room. The bathroom is a tiny room with a shower and a child type toilet. The clothes handling pole is weak. I handed a light jacket and it crashed.
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Price per night from:BRL 474
Posted on Dec 29, 2024
Guest User
Excellent location; 3 minutes drive to the Falls.
Great value for the price. Very good breakfast.
The fact that the front entrance to the reception is already locked was kind of weird. All the hotels I have visited, the front entrance is always accessible. You us the hotel room keys if you use other entrances.
Then there is a notice on the room key pouch to always secure the door with the deadbolt; keep valuable secure… This alerted me to the fact that the area may not be 100% safe.
However, this apprehension was removed, when we checked out and my wife forgot her hand bag with wallet and family passports in it. One of the house keepers came running and found us still putting our stuff in the vehicle to alert us that we forgot the bag on the table. My wife went back to pick it up. A plus for that housekeeper.
The night receptionist, however, has a cold presence. She addresses people as if she is not engaged with their presence.
Overall, the service is very good. Great value for the buck; I will recommend it to those who want to visit Niagara Falls.
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Price per night from:BRL 508