Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 23, 2025|Double Or Twin Room
janice gooHotel at a great location which is opposite train station and bus stop. Front desk lady was so helpful with our enquiries. We even hv a free bus ride card for our stay. Hotel stay came with breakfast at rooftop. Excellent view of the snowy mountains. Definitely will stay there again if i revisit Interlaken!
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Price per night from:JPY 20,644
Posted on Jun 26, 2026
Anonymous UserThe room is spacious with balcony. Water pressure is good but hard to fix the wanted temperature. There is no fridge in room, you hv to use a small fridge in common area. There is a microwave and kettle provided in the basement. bugs will fly in your room if you turn on the light and open the window. Staff are very helpful and friendly. The breakfast is great thought not much choices.
A bit far from all the super market but in walking distance. You can use the spa in the hotel but on steam room and sauna only.
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Price per night from:JPY 24,133
Posted on Aug 26, 2026|Boutique Double Room with River View
Guest UserWe stayed by the river, and the view was beautiful. I was also very happy with the stir-fried vegetable dish at breakfast. The service was warm and friendly. The nearby Migros with a restaurant offers vegetable and rice dishes, which is a good option for travelers who don't enjoy Western cold food.
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Price per night from:JPY 23,729
Posted on Jun 21, 2026|Signature Suite
petter62First, let's talk about the location. From Interlaken Ost station, turn right and walk straight for about 280 meters, and you'll arrive. Actually, you don't even need to exit the station; just walk to the end of the platform, and it's much closer. We discovered this later and always used that route – just make sure you know which platform to walk along directly, avoiding the underground passage.
Second, the hotel service was excellent, and the staff were very friendly. They gave a thorough introduction to the hotel and important notices, specifically mentioning not to put food waste in the bins. For self-catered food, there's a dedicated dining area (Pic 8) where they provide free plates and cutlery, which you just need to return to the bar counter after use. We had to book a suite because all other rooms were full. The room was quite spacious, with a small balcony offering a nice view of the mountains behind (Pics 1, 2). The bathroom had a massage bathtub with lavender and ice salt available, which was incredibly relaxing after a long day. Breakfast was served in the back garden, and the setting was lovely.
The only drawback was that the temperature hit 30 degrees Celsius during our first few days, and the room had no air conditioning. (Hotels with AC are rare there, which is understandable, but I still hope they'll improve this in the future, especially with global temperatures rising). After contacting the front desk, they provided a fan, which helped a lot. In the following days, the temperature dropped, and it was fine; after all, it gets cool in the mountains at night. The hotel's decor style truly resembles a vintage European hotel. Plus, there's a row of seats and tables outside the entrance, which is a great spot to sit and enjoy the street view in the evening. Directly opposite the hotel is the cable car station for the Harder Kulm viewpoint, and Hohematte Park is just a short walk away.
Third, directly across from the train station is a large Coop supermarket that has pretty much everything. As others have mentioned, the roasted chicken is indeed cheap and delicious, about 7 CHF for half a chicken. It closes at 7 PM, but there's also a smaller Coop supermarket inside the train station that closes at 9 PM. It has fewer varieties than the main one, but it still covers basic food needs, even if the selection isn't huge.
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Price per night from:JPY 27,502
Posted on Sep 22, 2026|Quadruple Room with Private Bathroom
joan_chongOverall, we had a pleasant stay at Interlaken Youth Hostel. The location is very convenient, especially for travellers who plan to explore Interlaken and the surrounding areas.
It is right next to Interlaken Ost station, making it very easy to catch trains to places like Grindelwald, Lauterbrunnen and Wengen. There are also buses nearby, and getting around without a car is very easy.
The hostel is also within walking distance of the town centre, restaurants and supermarkets, which was very convenient for us.
The room was clean and the facilities were adequate for a short stay. The biggest advantage for us was definitely the excellent location and easy access to public transportation.
Would recommend it to travellers looking for a convenient and affordable place to stay in Interlaken, especially if you are travelling by train.
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Price per night from:JPY 7,831
Posted on Jun 19, 2026|Comfort Apartment- No A/C - Annex Building
Guest UserThe location is super convenient, right next to Platform 1 of Interlaken West station. There's a large supermarket directly opposite where you can buy groceries to cook in the apartment, and plenty of restaurants and shops nearby.
We stayed in an apartment, which was very spacious, and the facilities were well-maintained and quite new.
Although we arrived in late May, we unfortunately hit a European heatwave with temperatures around 27-28 degrees Celsius. Since the apartment didn't have air conditioning, it was quite uncomfortable. I saw in the reviews that the hotel usually offers two fans per apartment, so I immediately called the front desk to ask if they could provide one. They said they could provide one. As there were two bedrooms, I asked if we could have two, and the front desk directly replied: 'No, you can only request one fan.' Their attitude felt a bit unfriendly. Also, in apartments without air conditioning, a fan should really be considered a basic amenity and not something guests have to specifically request.
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Price per night from:JPY 34,265
Posted on Sep 3, 2025|Standard Quadruple Room
Guest UserCar can park at the hotel entrance free of charge. Room is spacious for 4 people. Staff are friendly and provided us free travel card within interlaken area. My daughters are happy that the staff gave them chocolate and candy were put on the bed at Day 1. 10 minutes walk from Interlaken West Station. Not many choice for breakfast but the taste is good. Hotel cost is super expensive during summer time in Interlaken......but I still think this is a brilliant hotel.
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Price per night from:JPY 19,861
Posted on Sep 16, 2026|Family 4-Bed Room
OlyvysWe had a pleasant stay at Hotel Chalet Swiss and really enjoyed the cosy Swiss chalet atmosphere. The location was convenient for getting around Interlaken, and the staff were generally friendly and helpful.
Unfortunately, we did have an unpleasant experience after housekeeping, which was disappointing. However, I would like to specifically appreciate Victoria at the reception for handling the situation very well. She responded quickly, listened to our concerns and took immediate action to resolve the issue. Her professionalism and prompt response made a big difference.
Thank you, Victoria, for taking our concern seriously and helping to resolve it so efficiently.
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Price per night from:JPY 15,021
Posted on May 22, 2026
Guest UserBreakfast had a great selection and a good view! The stay was during Easter and we were also given an Easter bunny chocolate which was a great gesture.
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Price per night from:JPY 25,509
Posted on Jul 19, 2026|Modern, Air-Conditioned Rooms, Without Balcony
Anonymous UserThe hotel's location is pretty good for getting around, close to well-known attractions, and it's only about a 10-minute walk to the train station. The room itself is very spacious with plenty of room. It was clean and tidy, and the air conditioning kept it comfortably cool even in summer, making for a pleasant stay overall.
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Price per night from:JPY 32,652