"This hotel had a very Swiss feel to it! The building was a bit older, and honestly, I could hear footsteps, which was a bit bothersome. However, the hotel breakfast was absolutely delicious and the best part! Plus, having the bus stop right in front was super convenient."

"This is an old-fashioned hotel with over a hundred years of history in the area. It's a combination of two classical hotel buildings, a modern central lobby and restaurant built more recently, and a two-story modern apartment-style accommodation at the back. The two classical hotel buildings are Carlton and Europe. Their interiors have been largely optimized for modern needs. The current hotel owners, while renovating, had to adhere to government regulations for preserving the antique structure. However, the rest of the amenities have been modernized as much as possible, with original wood flooring used for repairs and replacements. Overall, it's a very good hotel! Breakfast is buffet-style, but the selection is essentially a Swiss-European breakfast: yogurt, bread and jam, juice, hot tea and coffee, scrambled eggs, sausages, bacon, pan-fried shredded potatoes, fruit, and various cheeses and cold cuts. For tourists not accustomed to Western-style meals, it might be a bit challenging. The restaurant also offers additional egg dishes or other options for an extra charge – but you have to pay more! The location is very convenient. Right outside is Interlaken Ost station, the starting point for various attractions in the Alps. You can even take a boat from here to the small town of Brienz, or to Iseltwald, famous for the Korean drama 'Crash Landing on You.' Both the pier and the small castle are stunning scenic spots. Upon check-in, the front desk provides a free bus pass, allowing you to take buses to explore various towns. This is different from the mountain trains and cable cars, which require extra payment to go up the mountains quickly. Generally, most attractions stop going up the mountain after 5 PM, so it's best to start early in the morning to make good use of your time! However, this hotel still has its drawbacks. For example, while the water supply is comprehensive, the hot and cold water stability is very poor. Turning on the hot water can be scalding, and sometimes it suddenly turns cold mid-shower, then becomes super hot again. The showering experience is quite subpar! Each guest room uses a classical keyhole lock for opening and closing the door. There's no modern double-bolt lock; you have to lock the door from the inside with the door key. The upside is that once locked from the inside, the keyhole is filled by the key, preventing anyone from picking the lock from the outside. When you go out and lock up, the heavy key can be left in the mail slot at the front desk, or entrusted to the front desk for safekeeping, in a classic manner! Most importantly, this hotel does not allow children! According to the owner's vision, he wants this hotel to be adult-focused, allowing busy people to enjoy their own time while traveling and recharging, rather than having to take care of children during their vacation. This way, adults can truly live for themselves. Therefore, this hotel does not allow guests under 16 years old. If you plan to book with children, please look for accommodation elsewhere – it's better for both parties! Overall, this is a good place for mature individuals to stay, perfect for those focused on enjoying mountain excursions. Who wouldn't want to return to their hotel immediately after coming down the mountain to rest?"

"My stay was great, even though my tight schedule didn't allow me to experience the sauna. The shuttle to Taipei 101 runs once an hour in the evening, which was actually very convenient. Highly recommended!!!!!!!!!!!!"

"We had an issue at the breakfast restaurant; there was a woman working there who had a very bad attitude and a loud voice. She was disrespectful to the hotel guests, and she was the one at the entrance of the restaurant. Please take note of this."

"front desk team wasn't the friendliest though definitely efficient. rooms weren't the cleanest. adequate space to put up and sleep for the night during our time in interlaken."

"One of the best hotel in the world"

"Hotel does not have AC so only go in winters.Also the hotel room quality is not good"

"The location and breakfast were great. However, the bed was a bit too soft, though it was acceptable once I laid down. The hotel was well-equipped with amenities, which is quite rare and appreciated."

"highly recommended !"