Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 18, 2025|Standard Twin Room
InFiNiTy BenZHotel Krebs is very conveniently located, just about a 3-minute walk from the train station, making it extremely easy to reach even with luggage. This was another lovely stay at Hotel Krebs, and it felt great to return once again.
The staff were as kind and welcoming as ever, with consistently warm hospitality that made the stay very comfortable and familiar.
Guests staying at the hotel receive a 10% discount at the hotel’s restaurant, which is also a well-known and popular restaurant among locals. The food quality and atmosphere make it well worth dining there.
In addition, the hotel offers discounts on various activities in Interlaken, which is a nice benefit for travelers planning to explore the area.
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Price per night from:€255
Posted on Mar 16, 2026|2-Room Comfort
Guest User
The hotel I stayed at this time was very comfortable, but what really impressed me was the breakfast. There was a wide variety of dishes, and everything was delicious, making me feel incredibly pampered first thing in the morning. Fresh ingredients were used, and the seasoning was just right – I couldn't help but overeat!
The dining area had a bright and clean atmosphere, and the staff were very attentive. Thanks to them, I was able to start my day in a great mood. You often see reviews mentioning 'hotels with delicious breakfast,' but this place truly lives up to that. It's a hotel I'd want to stay at again just to enjoy the breakfast. Very satisfied.
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Price per night from:€571
Posted on Jul 3, 2026
Guest UserI stayed here during the summer. Overall, the hotel may suit many travellers. However, based on my personal experience, the room I stayed in may not be ideal for guests who are very sensitive to light or noise.
Before sunset, the room did not feel completely dark, so guests who prefer a fully dark room for sleeping may want to take this into consideration. I also noticed some noise from the corridor, doors, upstairs movement, and the road, so it may not be the best choice for guests who need a very quiet room.
This is only my personal experience from the room I stayed in, and other rooms or stays may be different.
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Price per night from:€241
Posted on May 21, 2026|Quadruple Room with Shared Bathroom
sportspoonWe booked a room with shared toilet but paid more to changed to a room with private toilet. The room is excellent because we got the view of the mountains everyday. Was contemplating to stay between Interlaken Ost or Interlaken West, but i was travelling with an elderly so this is the best option. Interlaken OST station is a v good transport base for most places in Switzerland. Interlaken West is convenient too but u'd need to take a short bus ride down to the main station. There's alot of buses that are relatively frequent. However as my mother cant walk far, this is the best coz it is very walkable to the train station. There is a lift to all the floors and luggage storage is available. Our included Breakfast is good (meat, cheese, bread, eggs, yoghurt, conflakes, tea, coffee, etc). There's a dinner set menu (need to pay of course) tt changes every night. The food is food and is relatively cheaper if u have the set meal of the day. Would stay here again. There's a big Coop opposite also. However if u'd like more shopping... Interlaken West has more shops but they usually close abt 7pm. There's dinner places there that closes abt 11pm. If you're thinking if where to stay, i think if u have an elderly that cant walk much, Interlaken Ost.
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Price per night from:€65
Posted on Jan 31, 2026
Quacks and Lola
Location
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:€389
Posted on May 22, 2026
Guest UserBreakfast had a great selection and a good view! The stay was during Easter and we were also given an Easter bunny chocolate which was a great gesture.
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Price per night from:€330
Posted on Jun 25, 2026
HW.TANI had a pleasant stay at Hotel Chalet Swiss during my visit to Interlaken.
The hotel has a charming Swiss chalet atmosphere that made the stay feel cozy and relaxing. The room was clean and comfortable, and everything I needed was provided.
The breakfast was good, with a nice selection of bread, cereals, fruits, cheeses, cold cuts, and drinks. It was a great way to start the day before heading out to explore the surrounding mountains and lakes.
The location is convenient, within walking distance of Interlaken West station and the town center. It was easy to get around and access public transportation for day trips.
The staff were friendly and welcoming, and the overall experience was smooth and enjoyable. While the hotel may not be the most modern, it offers good value for money and a comfortable stay in a peaceful setting.
Overall, I had a nice experience and would consider staying here again when visiting Interlaken.
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Price per night from:€192
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:€370
Posted on May 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:€117
Posted on Jun 15, 2025
Hiyoub
We expected a bad experience when we looked at the Google review but was pleasantly surprised by the actual room presented to us.
We had a quadruple room and saw a near-new bathroom, in contrast of the photos we saw on Google review.
Apart from the bathroom, the room itself is a bit of a disappointment, the one of the bed frames were faulty and one of us had to sleep with her hips lowered to the floor.
And the other facilities were outdated, but they were at least clean.
Our overall experience was pleasant, but similar to most things in Switzerland, the price was a little steep, but probably one of the cheaper hotels in the area.
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Price per night from:€251