Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 13, 2025
Guest User
Everything was perfect, the location, room (small or full of bulky stuff but ok) but when we looked for an Iron which is the most basic amenity in a hotel, they came up with an excuse of this place being made of wood so no Iron is provided! I have stayed in over 500 hotels of every sort and more wooden that this one and not for one I had to ask for an Iron. that got us into trouble as we had limited amount of clothes with us :/
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Price per night from:MYR 986
Posted on Feb 14, 2026
chan.xi
The hotel is beautiful. Came with complimentary spa and wellness facilities which were great and relaxing. Although the hotel is quite far from the train station, there is regular transportation arranged to and fro the hotel and train station which was really helpful. The staff were very friendly, helpful and responsive as well. Highly recommend this place!
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Price per night from:MYR 799
Posted on Oct 22, 2022
Guest User
We had a pleasant surprise with an upgrade to a bigger room from our booking as it is our wedding anniversary. Room was decorated beautifully. Hotel also offered complimentary pick up and drop off service from/to the train station. Minibar is complimentary with beer, coke, lemonade, soda, peanuts and chocolates. Free cable car passes were also provided. Very heart warming stay.
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Price per night from:MYR 1,391
Posted on Jul 3, 2023
Guest User
I'm so satisfied. It's definitely a cost-effective choice in St. Moritz. The hotel is very small and right in the center of the town. When you get off the train station, call the hotel and you will be picked up right away. It will be delivered to the station. Although it's not far, it's quite tiring to climb up the hill with your luggage. , with a century-old history and antique decoration, the restaurant is very beautiful and the breakfast is rich. There is also a swimming pool and sauna that you can’t enjoy. Although the room is not big, it is fully equipped and has a coffee machine. The balcony has a corner of the lake view. The front desk enthusiastically introduced the cable car route. Compared with the other two This five-star hotel is so cost-effective. The price will double during the winter ski season.
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Price per night from:MYR 1,067
Posted on Apr 11, 2024
Eclaircaptures
Hotel is located upslope so it will be better to have a car if you have many heavy luggages. About 5 mins walk to the nearest bus stop. Hotel room is very comfortable and cozy. There's hot water kettle and fridge. Hotel also has a nice pool and sauna facilities. Overall a nice stay with friendly staff.
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Price per night from:MYR 874
Posted on Feb 20, 2026
ゆりゆりゆり
First off, the woman at the front desk was chatting and laughing loudly with another guest the entire time. Even though she clearly saw me waiting in line behind them to check in, she kept me waiting for about 15 minutes just to finish her conversation.
I've never experienced such a lack of consideration before.
Then, I bought cup noodles at reception and went to ask where I could get hot water, only to find her chatting with yet another guest. Again, she completely ignored me even though she knew I was waiting. After giving up and searching around for several minutes, another guest kindly showed me.
Overall, the staff's service was pretty bad across the board.
I was only told my room number, and it seemed like there was no specific bed assigned. The beds weren't made; the linens were just folded and left there, so everyone had to set up their own duvet covers, pillowcases, and bedspreads.
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Price per night from:MYR 240
Posted on Jul 14, 2024
Guest User
We booked Randolins just for 1 night as we took Glacier Express from St Moritz. The hotel receptionist kindly waited for us beyond 10pm closing time and helped to check in. The room was small but clean. Fresh air from the window not from the air conditioner and drinking water from the tap is something missing in daily life. The bathroom was on the corridor, but there were no neighbors so it was convenient and easy to use. I would say it is value for money.
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Price per night from:MYR 625
Posted on Oct 14, 2023
Rainbowheart
Hotel service fee is very good, the room is sad, parking space is a lot of people, breakfast is very rich, the scenery is OK, it is worth your visit, the hotel price is more expensive
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Price per night from:MYR 799
Posted on Jan 19, 2026
Guest User
This hotel is quite old, but we adore the old-world charm it possesses. It is about 10 mins walk from the main shopping and restaurant area of St Moritz, and about 5 mins drive from the St Moritz train station. If you're taking the train, contact the hotel beforehand and they can pick you up from the train station free of charge. We booked the most basic room, which was already quite spacious though without a balcony or much view. Though the rooms are dated, they are very clean and comfortable. Our booking came with free breakfast and it has a decent selection of Swiss breakfast stables like eggs (scrambled and soft boiled), cheese, pastries, bread, sausages, cereal, mueseli, yogurt, fruits, etc. If you ask, the hotel also has gluten-free bread and vegan milk (oat or soy) for no additional charge. The service throughout the property is excellent and everyone is friendly and willing to help. We had dinner once at the hotel restaurant and it was delicious and reasonably priced (by Swiss standards). A few points for improvement - (1) the hotel should make it easier for guests to identify and find the driver of the pickup service. The person picking us up was not holding any sign or possessing anything that indicates his affiliation with the hotel (because of that, we saw another couple almost missing the shuttle), (2) the gym doesn't have much equipment (e.g. no treadmill) and whatever it has is quite old, and (3) the scrambled eggs were rubbery and almost inedible after being left in the heated tray for too long. Suggest that the hotel makes smaller batches so they always stay moist. Seems to be a common problem of Swiss breakfasts due to what I would assume to be high labour cost. Overall, we were happy with our stay in this lovely, cozy hotel.
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Price per night from:MYR 1,244
Posted on Jun 14, 2025
Linjiaan
The location is a bit far from the station, about 15 minutes walk, but the slope is very steep, it is recommended to take Taxi 5 minutes in front of the station.
Very close to the shopping street, shopping and dining is very convenient.
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Price per night from:MYR 1,007