Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Nov 21, 2025
Guest User
The staircase is a highlight, the food at Giotto restaurant is quite good, the location is very convenient, there's a shopping street downstairs, there's valet parking, and the rooms are quite spacious.
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Price per night from:€174
Posted on May 4, 2025
Guest User
The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
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Price per night from:€97
Posted on May 31, 2026
Guest User
The hotel room is very clean and spacey. Classy and modern interior designs. 5 min walk from Brignole station, surroundings feel very safe, many restaurants and bars within walking distance. AC is powerful so the rooms are very cool in summer. Quiet at night I sleep very well. I absolutely enjoyed my stay here.
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Price per night from:€102
Posted on Sep 11, 2024|Classic Room
Guest UserThe hotel’s location was in a more residential area so was quieter than other hotels in the city centre. It took only about 10mins walking to get to the historic city centre
though. Hotel room was very spacious and clean. We didn’t eat at the hotel so can’t comment on the food. There’re a few eateries and bars close by as well as a convenience store. The hotel staff were very friendly and helpful .
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Price per night from:€173
Posted on Apr 17, 2026|Standard Triple Room
Travel JanWe had a really lovely stay here. The staff, many of whom are from Italy, were incredibly friendly, kind and helpful throughout. We had a small issue during check-in, but they were very patient and did their best to sort it out quickly, which we really appreciated.
It’s a great place to stay with children. Everything was handled efficiently whenever we needed help, and there are plenty of facilities to keep everyone happy — including a restaurant and bar, a nice area for breakfast and evening activities, and a play area for kids to burn off some energy. For those who enjoy music, there are instruments like a piano, guitar and ukulele to use. There’s also a gym for anyone who enjoys sports and exercise.
The outdoor kitchen area is a lovely touch, and our room was spacious and well-equipped with everything we needed.
Overall, a very positive experience and we would happily stay again.
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Price per night from:€30
Posted on Oct 27, 2024|Rock Double Room
Guest UserThe location is incredibly convenient, right next to the station. The room itself was surprisingly good. I arrived early and they kindly allowed for an early check-in. The front desk staff were all wonderful! The bathroom was also quite spacious, and the amenities were comprehensive. Plus, there's a super cute elevator!
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Price per night from:€73
Posted on Aug 31, 2025
直線拉升
The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
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Price per night from:€127
Posted on Jun 10, 2024
Guest User
A little difficult to find even with GPS, though this is due to an overhead pista confusing the GPS. The staff were very welcoming and accommodating when we requested a quieter room. At every juncture the front desk was extremely professional.
The breakfast exceeded expectations with an incredible assortment. The room had good city and harbor views and is quite secure. I would not hesitate to stay there again.
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Price per night from:€142
Posted on May 30, 2025
Yangguangxilepingan
This Holiday Inn in Genoa truly impressed me! The rooms boast a decidedly modern design, yet are tastefully adorned with classic oil paintings, murals, and exquisite decorative touches. This instantly imbues the space with a rich artistic ambiance, making it feel like a truly aesthetic haven where contemporary style meets timeless art. Setting a high standard for service, every interaction, from check-in to room service, showcased professionalism and genuine care. The cleanliness was absolutely impeccable, resulting in a flawless and truly perfect stay. The breakfast spread was particularly impressive, offering a wide and varied selection to satisfy every palate. The hotel's location is absolutely fantastic, making getting around incredibly convenient. The only minor drawback was the slightly convoluted route to the parking garage, but this small issue absolutely pales in comparison to the overall excellence. The entire experience was flawless, and I will undoubtedly choose this hotel again on my next trip to Genoa!
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Price per night from:€111
Posted on Aug 30, 2025|Superior King Room
Guest UserWe were freezing in our room air come did not work properly and only received a bed sheet on our bed!! Breakfast and coffee was the worst I had in years big shame for Italy!!! Would not recommend paying for it
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Price per night from:€56