Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 22, 2026|Executive Room
Guest UserThe old-fashioned elevator was interesting! The triple room was quite large, but the layout was a bit odd; there was a big walk-in closet that wasn't very useful, so the actual usable space wasn't huge. The free minibar was great, and there was plenty of water! The service was also excellent. It's quite hard to get a taxi in Genoa, but the front desk staff were very patient and friendly, helping to call taxis or give directions for public transport. I would definitely consider staying here again.
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Price per night from:VND 2,415,141
Posted on May 4, 2025|Standard Queen Room
Guest UserThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
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Price per night from:VND 2,225,491
Posted on May 31, 2026
Guest User
The hotel room is very clean and spacey. Classy and modern interior designs. 5 min walk from Brignole station, surroundings feel very safe, many restaurants and bars within walking distance. AC is powerful so the rooms are very cool in summer. Quiet at night I sleep very well. I absolutely enjoyed my stay here.
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Price per night from:VND 2,991,833
Posted on Jan 8, 2026
Tanit Virunkitkoson
A very pleasant stay overall. The hotel is clean, well-maintained, and thoughtfully designed, with comfortable rooms and good soundproofing. Staff members are professional, polite, and always willing to help, which made the experience smooth from check-in to check-out. The location is convenient for sightseeing and daily activities, while still being quiet enough to relax. Facilities are well managed, and the overall atmosphere feels safe and welcoming. A great choice for both leisure and family travelers.
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Price per night from:VND 5,604,366
Posted on Jun 10, 2024
Guest User
A little difficult to find even with GPS, though this is due to an overhead pista confusing the GPS. The staff were very welcoming and accommodating when we requested a quieter room. At every juncture the front desk was extremely professional.
The breakfast exceeded expectations with an incredible assortment. The room had good city and harbor views and is quite secure. I would not hesitate to stay there again.
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Price per night from:VND 4,540,001
Posted on Aug 31, 2025
直線拉升
The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
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Price per night from:VND 3,359,523
Posted on Oct 27, 2024|Rock Double Room
Guest UserThe location is incredibly convenient, right next to the station. The room itself was surprisingly good. I arrived early and they kindly allowed for an early check-in. The front desk staff were all wonderful! The bathroom was also quite spacious, and the amenities were comprehensive. Plus, there's a super cute elevator!
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Price per night from:VND 2,175,175
Posted on Feb 8, 2025
Guest User
Excellent hotel with very friendly reception and very clean rooms. It was cold when we arrived but inside the hotel the temperature was ideal, the room was so pleasant that we didn't even need to turn on the heating but I believe that those who are cold would be very warm. We really liked it and would definitely stay there again 👍
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Price per night from:VND 2,426,752
Posted on Mar 16, 2025
Ekaterina Kartabeauty
Very conveniently located near the station, to go was close.
Breakfast is simple but there is a choice : yoghurt, cruissans, cheese, fruit.
Sufficient towels, the only - floor is quite cool , it is necessary to walk in slippers.
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Price per night from:VND 3,282,115
Posted on Jun 28, 2026
Guest UserWhen we arrived, the room was already very warm. It was about 30°C outside, even at 9:00 PM, and unfortunately the air conditioning was not working. I couldn’t get it to start, so the room remained very hot during the night. The room furnishings also felt quite old-fashioned. Apart from that, the receptionist was very kind and helpful.
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Price per night from:VND 1,846,190