Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 22, 2026
Guest UserLocated right within the scenic area, you can briefly park your car out front. Just make sure to tell the front desk your license plate number for registration, otherwise, you might get a ticket from the police. The main parking lot is a bit of a walk and is public. However, it's super convenient to walk to the attractions and shopping streets. Turin is amazing for shopping, especially for brands like Hermès and Chanel!
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Price per night from:MXN$3,250
Posted on May 26, 2026
Anonymous UserThe location is good, especially the view from the window! The price-quality ratio is excellent, the shower is excellent, the staff is wonderful.
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Price per night from:MXN$2,184
Posted on Mar 10, 2026
Sabina Ancau
This hotel is simply 10 out of 10, absolutely fabulous from every single point. Congrats to everyone involved for delivering such a great service experience to the guests x
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Price per night from:MXN$3,507
Posted on Jan 14, 2026
Guest User
I had a really nice stay at this hotel, the staff were very helpful and very friendly. I would like to see more recycling bins to enable rubbish separation into plastics, paper, glass and other. Otherwise, this is a great hotel.
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Price per night from:MXN$1,501
Posted on Oct 3, 2025
Guest User
The hotel is located right in front of Porta Nuova station, a strategic location for those who want to explore the city on foot without having to carry heavy luggage.
The staff was extremely kind and professional. Upon check-in, they asked us if we would prefer a room with a double bed (instead of two single beds pushed together). Furthermore, since we expressed concern about the noise of traffic and trams, they spontaneously switched us to one on the internal side. The room was truly comfortable and quiet, very spacious, and with a fabulous little terrace!
The style is a bit retro but elegant.
The hotel also has a spa, but we didn't use it due to lack of time.
We didn't choose breakfast, but there are bars and pastry shops a few hundred meters away. I recommend the Pfatish pastry shop and chocolate shop, amazing!
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Price per night from:MXN$2,268
Posted on Apr 10, 2025|Twin Room
Guest UserBooked for a concert, perfect for the distance from the arena, reachable on foot in a short time (15/20 min), convenient means of transport to reach it from the station.
Nice, clean and well-kept room. Reception 24/24
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Price per night from:MXN$1,819
Posted on Aug 8, 2026|Double Room Plus
Guest UserThe hotel is magnificent, with a contemporary design and a strong focus on ecology, offering spacious areas. The receptionists and bar staff are welcoming, smiling, and helpful. There's a terrace with chairs and tables. The bathroom has all the necessary amenities. The breakfast is hearty, with a good selection, especially for those who appreciate quality and healthy products like carrot cake and revitalizing juices and teas. We also slept very well.
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Price per night from:MXN$1,939
Posted on May 4, 2025
WutLee
Value-for-Money Stay with Room for Improvement
Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishesâparticularly the flooringâcould use a refresh to better reflect the hotelâs 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.
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Price per night from:MXN$1,772
Posted on Feb 21, 2026|Standard Twin Room
KGB77Nice enough hotel but located way too far from the centre if youâre relying on public transport. If you have your own car then itâs probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didnât notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.
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Price per night from:MXN$1,618
Posted on Nov 25, 2025
SonofEzra
The hotel has a lovely atmosphere; however, the facilities were below expectations for a 4-star property. The floor was not clean, the room was very basic and there were no refreshments available, such as tea, coffee or water. The hot water and shower pressure could also be improved. While I appreciated the design and the breakfast (with the exception of the eggs, which were inconsistent in quality), the layout is not ideal for blind guests, as there are several hazardous corners. That said, the cappuccino was excellent and the waiter was very pleasant.
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Price per night from:MXN$1,194