Cebu City Hotels with Free Breakfast

One for the books! Everything is impeccably done from the service to the food! Earl who assisted us with our check in and check out was brilliant, helpful and professional. We are very delighted with our stay and we look forward to staying in Nustar hotel again.

First the cons , their in room dining and housekeeping delivery is very very slow. .For getting a bottle of water l had to wait for more than 30 mins and 5 calls . it might be cuz it was a Friday night . l didn't like their straightup bar , ambience was good but the cocktails weren't good .infact one of the cocktails l told them to change as they completely missed my instructions . Now the Pros The Hotel sits just beside the IT park and it connects directly to the Ayala mall . the room we were in Studio room with kitchenette had all the things necessary for a corporate long stay , refer the pictures. It has a proper functional working table for remote workers . This location l found better than the SM city side . Room was clean , comfortable beds . lot of space in the cupboard .didn't get a chance to use their swimming pool . Very modern rooms probably newly renovated or built .

My overall experience at Holiday Inn Cebu was quite disappointing, especially for a Holiday Inn brand. It fell far short of my expectations. 1. There was a feedback form in the room, but no pen. Does the hotel assume every guest carries their own writing tools? I couldn't even fill out the feedback form. 2. The policy of collecting a 1,500 PHP daily deposit is very unreasonable. Most hotels nowadays have abolished the deposit system, both out of trust in their guests and to enhance the check-in experience. I've stayed at many excellent hotels in Cebu, and this is the first time I've encountered a daily deposit. It inevitably makes one feel that the hotel lacks trust in its guests. 3. The room size and amenities are only comparable to budget hotels like Home Inn in China, which doesn't match Holiday Inn's brand positioning. 4. Breakfast service was chaotic. There was no staff to guide guests to tables. Many tables were empty, but there was no cutlery on them, making it difficult to find a place to eat. 5. When I went to the restaurant for breakfast, I proactively showed my room number to the front desk staff, and they confirmed it. However, during my meal, the front desk staff came over again to ask for my room number. Such basic service oversights seriously detract from the guest experience. 6. I went for breakfast at 9:30 AM, and the fruit section was almost empty. No staff refilled the fruit until I finished my meal and left.

Stayed at Zerenity Hotel Cebu and had a really pleasant experience. The location is very convenient, especially if you plan to explore Cebu City or go around IT Park and nearby areas. The rooms were clean, cozy, and comfortable for resting after a long day. I also appreciated the friendly and accommodating staff—they were polite and helpful throughout the stay. The hotel provides basic amenities that are useful for travelers, and the overall atmosphere felt quiet and relaxing. For the price, it’s a good value and a practical choice for both short stays and business or leisure trips in Cebu. Would definitely consider staying here again.

The Hotel and staff did really well during the Sinulog festival! They organised workshop and provided gifts and souvenirs. It is also very close to one of the main festival areas. The only disappointment was the kaldereta we ordered from the kitchen which was ridiculously small amount (1 piece of meat). However there are many restaurants nearby. Hairdryer needs extra payment of 100 peso per night.

We stayed for 6 hours before our flight in a triple room in the building opposite the one with the pool. The room was indeed small, but clean, modern, and well-designed. It had a desk with a chair if you needed to use a laptop, and lockers to store your belongings. Clean white bedding, towels, comfortable new mattresses and pillows, a large window, a bottle of water per person, shampoo, soap, and toothbrushes were provided. The urban design didn't bother us at all – in fact, it was a pleasant change after traveling through rural areas. The reception desk works very efficiently, there's a cafe downstairs, and a restaurant on the rooftop, along with a small pool and a nice area to sit in the evening with city views. The location is convenient, with a 7/11, places to eat, and drink all just a stone's throw away. There's also security. It's 3 km to Ayala Center (about 100 pesos by Grab). Overall, a very good impression. An excellent option for 1-2 nights.

Stayed before awhile ago reception staff good fast check in room spacious with Bench table And chairs to eat and drink Bed Big firm good to sleep TV No channels only Netflix and YouTube airconditioning very weak didnt get the room very cold tea and coffee making facilities And also a refrigerator which was good safe Not working. Bathroom small and musty main shower unit leaked And sprayed water All over just ended up using the hand held shower complementary Soap shampoo and tooth brush Not really very hot water the hotel is showing signs of ageing especially in the bathroom the breakfast was good and tasty but took a long time to receive it due to high room service orders staff very friendly and polite okay for a couple of nights room rate was good.

The staff were very kind, helping with luggage and showing me where to refill my water bottle. As for the bathroom, there's no shower curtain, but the water pressure isn't strong enough for water to splash everywhere. It was a bit of a shame to see some small rust spots, though.

Good experience. The beds little bit make noise because old but clean and also possibility to have buffet breakfast. Staff very helpful and kind . Recomanded

This is my first time booking this hotel and I thought I will never have a chance to stay here. Before my wedding, I booked this hotel since it’s near the church location. We enjoyed the stay. It’s just that we did not get to enjoy the TV because YouTube or other apps won’t work. All throughout the stay we weren’t able to use the TV. Also I called the lobby 5x to ask for a replacement for the 2 mugs for coffee before someone actually gets there to replace it AT THE MORNING. Haven’t also had the time to enjoy pool because we check in late. But their service is good. The hotel is nice. I will surely book again if their TV is already fixed lol. Also two key cards for room and elevator is really hassle on our part. It should’ve been 1 key card, all access, 2pcs since we’re 2 adults. I really appreciate the hotel staff for catering my entourage, we were able to prepare before my wedding and took some pictures at the lobby and pool. Thank you!