Home2 Suites by Hilton Charleston Daniel Island

I am again so grateful for the experience I had with staying at Homes to Suites. The front desk service was again excellent and the rooms were very clean! This is definitely my go to place! Thank you!

This was a nice stay. Room was clean. Hotel is pet friendly, so if you have allergies, it is not the place for you as there were dogs everywhere! Breakfast was more extensive than the average hotel breakfast.

Due to a plumbing issue, we checked in to the nearby hotel on Daniel Island to wait for repair. We reserved 2 nights, but we explained at check-in, we might only need one. We were told not to worry, if we didn’t want the second night, be sure to check out before 11am the following day and we would not be charged. The following morning, we got the all clear to return home. We immediately notified the front desk we would be checking out and we stopped in person to drop off the room key, well before we were required to. When checking my bank account, I could see 2 nights were changed. I called and was told they would pass along my details to a Manager but I never received a credit or a call. A few days later, I noticed a charge not only for the two nights, but an additional night. When I called the hotel again they told me they charged the additional night and would refund the original 2 night charge. Two weeks later, none of the charges were reversed. Our stay was on Feb 5, checking out Feb 6. By March 1, I still had not received a refund in any amount in spite of multiple calls and promises for prompt attention. By March 15, I gave up and contacted our bank to dispute the charge. There was plenty of time to reverse the extra night and at no time did management dispute our original request or indicate that we were wrong to request it. An otherwise nice room and friendly front desk experience were ruined by this weeks-long hassle of trying to reverse an erroneous charge.

Went to my first professional tennis tournament first week of April. I don’t know which was better, the tournament or my hotel stay at Home2 Suites Daniel Island. Luckily the weather was great, the staff including Dylan and William and Kelli could not have been more accommodating, and the location was a very healthy 15 to 20 minute walk to the tournament. The rooms and cleanliness and breakfast were absolutely wonderful. What more can I say? Absolutely amazing. I was a very happy Philly guy for a few days in South Carolina. I cannot wait to make a reservation for next year for the same week. Thank you so much everyone! Rick Lannetti

We enjoyed our week long stay for a family reunion. We arrived a few days early and the staff was able to find us a room. The room is comfortable and spacious. I appreciate the curtain divider feature that allowed privacy between the sitting area and the bed. The bed was comfortable and the sheets were soft. What made this stay extra special was the hospitality offered to us by Lesa J. who managed the breakfast area during the weekdays. I mentioned to her one morning that the tea selection was low on a particular tea which was my favorite. She made sure that tea selection was always available when we came down for breakfast. Lesa also shared with us several nearby attractions and stores to pick up supplies. Her cheerfulness and generosity of spirit exemplified Southern hospitality. She was the highlight of our stay at Home2 suites.