Guest User
October 18, 2021
A lot of problems with the cleanliness of the apartment, including; stained pillows and bedding, dirty toaster and kettle, BLOOD on doorframe (which I nearly touched), bedroom lamp thick with dust (lovely, when it's just next to your head when you're sleeping). No mattress or pillow protectors used either, so you have to sleep very close to the stains on the pillows and mattress! Basic necessities missing on arrival, poor lighting and amenities and overflowing bins outside (tell you to remove your rubbish from the apartment before leaving, but bin too full to put rubbish in). Emailed with concerns after my stay (including photos) and I was brushed off several times. Customer service is poor! If you are expecting something nice for your £100+ per night, don't book this one.