Hotels near Hansaplatz, Cologne

This is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.

I’ve had a wonderful stay at the Rescidence Hotel. Staff was very friendly and kind, the room was clean and there was enoough space for 2 persons. The bed was a bit hard for my preference but we stayed for just two nights so it was ok. The location of the Hotel was perfect, between the bars/pubs and the centre. Allthough the busy environment, we were not bothered by noise. I would definitely visit this Hotel if i’m going back to Köln.

Die Lage ist gut, zu Fuß ca. 15 Minuten zum Dom, in einer einigermaßen ruhigen Seitenstraße. Zimmer sind sauber und gut ausgestattet aber klein. Hier sind wohl einige Häuser zusammengefügt worden, es wird deswegen wohl Unterschiede in der Größe der Zimmer geben. Schöne und große Auswahl zum Frühstück, welches auf der Website für einen unschlagbaren Preis inkludiert war. Tiefgarage gegen Gebühr vorhanden, zu breit sollte das Auto dafür nicht sein. Check In und Out hat wunderbar funktioniert.

The (non-upgraded) room is relatively spacious, well designed and quiet. I'm glad I did not accept a higher cost upgrade option. It was great for a 4-day stay. There's a separate area for clothing and storage, and a small refrigerator. There was a wall of windows, good light and effective blackout curtains. The in-room coffee service is nice - I didn't find this in my other hotels. The breakfast buffet is worth the price, especially considering the quality, and that a single cup of coffee elsewhere can easily be 5 Euros. It's not a train station hotel (one mile away from the HBF and the Dom), but this hotel is in a very nice area, and is convenient to a great many dining and entertainment options for a Cologne tourist. It's not horrible to take the train here (with one connection) if you are reasonably mobile. Public transit options are many once you figure them out. The USB charging outlets are helpful -- and I did not find these in any other of my hotels. Overall, this chain is a significant step up from the likes of Ibis and Motel One. This hotel is very much worth the reasonable premium it charges. Desk staff was very friendly and helpful throughout my visit. I would happily return to this property.

Ignore the reviews!! Mum and I had hiccups when we arrived the wonderful receptionist sorted our issues out with friendly speed, excellent stay in the triple room , despite not having the bath for mum, they change our room, the hotel is excellent position for visitors

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

I had a wonderful stay at Hotel and I highly recommend it. The staff was extremely professional and courteous, always ready to assist with any requests. The room was beautifully decorated and meticulously maintained. The bed was incredibly comfortable, ensuring a restful night's sleep. The hotel's restaurant offered a wide variety of delicious dishes, and the breakfast buffet was particularly impressive. The location was ideal, with stunning views of the city. Overall, I was thoroughly impressed with Hotel and would gladly stay there again in the future

Ich habe vom 28.02. auf den 01.03.23 in Zimmer 215 übernachtet. Der Checkin verlief schnell und freundlich. Leider erhielt ich die falsche Information bezüglich der Sauna- diese sollte bereits (15:30 Uhr) geöffnet sein. Als ich gegen kurz nach 17:00 Uhr in die Sauna wollte, heizte diese gerade erst auf. Das Zimmer war sauber und modern. Allerdings, bauartbedingt, sehr klein. Besonders das Badezimmer ist mini und bietet kaum Abstellflächen. Das WLAN ist recht stabil, stößt aber scheinbar Abends an seine Kapazitäten. Da dieses Zimmer zur Eingangsseite/ Straßenseite/ Parkplatzseite liegt, war es in den Morgenstunden recht laut - aber mit Ohropax konnte das Fenster geöffnet bleiben. An der Sauberkeit gibt es nichts auszusetzen. Leider fehltem dem TV viele TV Programme. Der Fitness-/ Saunabereich wirkt dagegen etwas lieblos und ist zudem nicht voneinander getrennt. Insgesamt ist der Bereich etwas in die Jahre gekommen. Das Abendessen war leider eine Katastrophe. Ich bestellte die knusprige Maispoulardenbrust auf Kirschtomatengemüse und Rösti. Erhalten habe ich eine trockene Poularde, ohne Knusperhaut und fettigen Reibekuchen. Ich habe nur etwas von der Poularde gegessen und den Teller zurückgehen lassen. Dies wurde vom Service zwar entschuldigt- mehr aber auch nicht. Beim bezahlen wurde der volle Preis von €17,50 berechnet. Auf Nachfrage, ob das ernst gemeint sei, erhielt ich nur JA als Antwort. Da ich, als Platin-Member bei Hotmiles, regelmäßig in H Hotels übernachte, kann ich sagen, dass die Küchenleistung in Brühl bisher am schlechtesten aller von mir besuchten H Hotels ist. Es gab nicht einmal die sonst üblichen Brottaler mit Dipps. Das Frühstück entsprach dem typischen H Hotels Standard und war gut. Schade nur, dass die Säfte aus Konzentrat und Wasser bestehen. Ich würde dieses Hotel wieder auswählen, allerdings einen großen Bogen um das Abendessen und den unkulanten Service dort machen.

Our honeymoon trip took us here for the first night. We wanted to stop in Cologne to see some sights the next morning, This was a perfect location just off the motorway, and only 20 minutes back in to Cologne. When we arrived, the staff member that saw us in was pleasant, satisfactory English, but seemed to lack any personality, like she was bored. The restaurant in the hotel was closed when we arrived, when we queried this, we were told its a breakfast only facility. I asked for some recommendations for the local area to get some dinner, I was handed an A4 sheet with multiple eateries. My Wife and I like to read some reviews before going, and found only a couple out of the whole list was on Google or Trip Advisor, so not the most helpful. OK if your not bothered though. Dimitri Grill up the road, about 20 minute walk, I highly recommend this place! (Reviewed separately) The room was pleasant, odd shape, clean and comfortable. It had a safe, sofa and chairs, bed was hard, which was nice. The shower was amazing, could have stayed in there all day. The room however was only made up for one person, we had to call down to get more bedding and towels. These turned out to be single duvets only. The hotel don't stock double or king, only singles. There was a coffee and tea facilities however the kettle is only useable under the wall mounted TV, so the steam and heat goes in to the TV, the coffee was not nice at all, and again was only made up to be enough for one. Car park was odd, its free to get in with a barrier that goes up automatically when you move towards it, however to get you need a token from reception to leave. The staff did remind us of this, however there was no check on if we were guests or not. If your a light sleeper due to light, take an eye mask as the curtains are as thin as cotton. If your looking for a pamper, or some fluffy stuff, this is not the hotel. This is purely a business hotel, or a bed and go kind of hotel.