Hotels near Kronleuchtersaal, Cologne

The room is big enough, clean and the transportation is convenient. I will stay there next time

The hotel is quite central in Cologne. It also has probably given the possibility to breakfast directly in the hotel the reservation. However, already at the arrival, this was shown at the reception before and after me, there were probably noise differences between the bookings of the arrival guests and the understanding that only the German-speaking lady had at the reception. My colleague has clearly ordered breakfast with, but he had to call it loudly next morning. I myself, I'm very much in hotels on the way I've experienced extremely rarely that staff always strongly before yesterday each other disputes about courses that should be practiced. My room itself was awaiting and probably had the flair of the 1980s. Electric cable simply sticked to the wall, hoping that they would not solve again. In general, I would not book this hotel anymore. What the reason staff and guests are constantly crying negative.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

The hotel is nicely decorated and quite quirky, the best thing was the glass wall in the bathroom which you can make opaque at the flick of a switch. The air conditioning control was broken and the room was freezing. On chat with one if the staff who couldn’t do anything about it, my bedside light was also not working. There was a lot of wear and tear in the room, worn floors, lots of limescale on the shower heads, the overhead one was unusable it was so blocked up. We were offered bunk beds in a dorm as a room change which was totally unacceptable. Had we have been in Cologne for more than one night we would have definitely checked out. Going paperless and peopleless is ok on paper but if something is broken you need to be able to provide someone to give maintenance when there is a problem, you can’t just offer bunk beds and fob someone off with a bit of a refund. The refund we received was about £7.50

I have stayed in mercure hotels in over 5 countries and many cities. They are the best. Beds were comfortable and huge rooms. Great service. Location was great with many great local restaurants nearby. Just next to the metro. Super stay! Danke Schone!

The (non-upgraded) room is relatively spacious, well designed and quiet. I'm glad I did not accept a higher cost upgrade option. It was great for a 4-day stay. There's a separate area for clothing and storage, and a small refrigerator. There was a wall of windows, good light and effective blackout curtains. The in-room coffee service is nice - I didn't find this in my other hotels. The breakfast buffet is worth the price, especially considering the quality, and that a single cup of coffee elsewhere can easily be 5 Euros. It's not a train station hotel (one mile away from the HBF and the Dom), but this hotel is in a very nice area, and is convenient to a great many dining and entertainment options for a Cologne tourist. It's not horrible to take the train here (with one connection) if you are reasonably mobile. Public transit options are many once you figure them out. The USB charging outlets are helpful -- and I did not find these in any other of my hotels. Overall, this chain is a significant step up from the likes of Ibis and Motel One. This hotel is very much worth the reasonable premium it charges. Desk staff was very friendly and helpful throughout my visit. I would happily return to this property.

We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean

Very modern furnished and the rooms are clean. Unfortunately, when we visit 21.08.2021 the mini bar was not equipped. But I think this is due to the Corona situation. Unfortunately there is no bar in the hotel. If you have thirst late evening, a drinking machine is available. Breakfast buffet is perfectly OK, but you should not expect a 4-star buffet now, but you get tired and the selection is OK.

Around 1200meter to PORZ RHEIN train station.500 meter to porz MARKT train station. Good service.beautiful place.

Ich habe vom 28.02. auf den 01.03.23 in Zimmer 215 übernachtet. Der Checkin verlief schnell und freundlich. Leider erhielt ich die falsche Information bezüglich der Sauna- diese sollte bereits (15:30 Uhr) geöffnet sein. Als ich gegen kurz nach 17:00 Uhr in die Sauna wollte, heizte diese gerade erst auf. Das Zimmer war sauber und modern. Allerdings, bauartbedingt, sehr klein. Besonders das Badezimmer ist mini und bietet kaum Abstellflächen. Das WLAN ist recht stabil, stößt aber scheinbar Abends an seine Kapazitäten. Da dieses Zimmer zur Eingangsseite/ Straßenseite/ Parkplatzseite liegt, war es in den Morgenstunden recht laut - aber mit Ohropax konnte das Fenster geöffnet bleiben. An der Sauberkeit gibt es nichts auszusetzen. Leider fehltem dem TV viele TV Programme. Der Fitness-/ Saunabereich wirkt dagegen etwas lieblos und ist zudem nicht voneinander getrennt. Insgesamt ist der Bereich etwas in die Jahre gekommen. Das Abendessen war leider eine Katastrophe. Ich bestellte die knusprige Maispoulardenbrust auf Kirschtomatengemüse und Rösti. Erhalten habe ich eine trockene Poularde, ohne Knusperhaut und fettigen Reibekuchen. Ich habe nur etwas von der Poularde gegessen und den Teller zurückgehen lassen. Dies wurde vom Service zwar entschuldigt- mehr aber auch nicht. Beim bezahlen wurde der volle Preis von €17,50 berechnet. Auf Nachfrage, ob das ernst gemeint sei, erhielt ich nur JA als Antwort. Da ich, als Platin-Member bei Hotmiles, regelmäßig in H Hotels übernachte, kann ich sagen, dass die Küchenleistung in Brühl bisher am schlechtesten aller von mir besuchten H Hotels ist. Es gab nicht einmal die sonst üblichen Brottaler mit Dipps. Das Frühstück entsprach dem typischen H Hotels Standard und war gut. Schade nur, dass die Säfte aus Konzentrat und Wasser bestehen. Ich würde dieses Hotel wieder auswählen, allerdings einen großen Bogen um das Abendessen und den unkulanten Service dort machen.