Hôtel Swexan

Absolutely spectacular hotel

Hotel is new, nice lobby and lovely floral arrangements, check in seemed under trained and only one person on the desk and no welcome touches. Given a corner room with a lot of glass and light but an odd noise, nice large bathroom with a view. Steak resturant was nice with a good service.

Could not be a bigger fan of Hotel Swexan. I travel to Dallas often for work & won’t stay anywhere else. Friendly staff, beautiful views, modern rooms, delicious food, top notch amenities, etc. Special shoutout to Kylie at the front desk. Her customer service is truly unmatched. Evenings can be lonely when on work travel, but she catches up with me every day when I return. She asks thoughtful questions about my day & even helped me plan a special birthday trip for my boyfriend in Dallas. She bends over backwards to make Hotel Swexan feel like my home away from home and I’m so grateful for her.

This is way more than just a hotel. We were here for a girl's weekend and made the most of all the available amenities, which I highly recommend doing. We started with lunch at Leonies (Daniel the manager was exceptional). We had great service and the food was incredible. We then went to our breathtaking corner rooms where they have thought of every detail. We headed to the rooftop pool. There were 4 of us, but we just saved one lounger since we stayed in the pool the whole time. This was a Saturday afternoon and I really loved that is was all adults there and a great vibe. We headed to the room to freshen up and take full advantage of the unbelievable bathroom. First, we had drinks in the lobby and then dinner at Stillwells. This restaurant is a MUST try. We all ordered different things so we could try more and every bite was incredible. We finished the night at Babous (Liz the manager was so much fun). This is a perfect place for a nightcap and I love we never had to leave the hotel to be able to have a variety of experiences. After a great nights sleep (the turndown service really was the icing on the cake) we hit the sauna and took a cold plunge to start the day before brunch back at Leonies and headed home. I CAN'T WAIT to come back again!!! Thank you The Swexan Hotel for the best time!!!

This was more than a hotel, this was an experience. From the moment you enter the doors; it is perfection. I have stayed in many luxurious hotels, but this one stands out. The decor, the amenities, the staff. We were in town celebrating a birthday and this was the perfect all in one place to celebrate all weekend The pool was great. The bar Leonies, restaurant Stillwells, and Babous the club was the perfect setting for a fun gill e night! And the sauna the next morning was just what we needed! Julian, the hotel manager, made every effort to make sure we felt special. Daniel, at Leonies, was personable. And Liz, at Babous, was amazing! We will return again to this hotel. It’s a splurge, but worth it!

My husband specifically researched area hotels and booked this one because the advertised they didn't sell pool resort passes to the public. We traveled across the country and had a limited time staying in Dallas, hoping to enjoy a relaxing vacation for a few days poolside. This hotel is also more expensive but we were willing to pay more for a better experience. To our surprise, our vacation was completely ruined when we went to the rooftop pool to find it overrun with club music blasting and way over crowded with drinkers and partying like spring break in Florida. The crowd you see in my pool pick are NOT hotel guests, most with drinks in hand, yet also hogged every single lounge chair with their belongings so you couldn't use those either. We soon discovered by further investigating that in fact these were NOT paying hotel guests. The Swexan was DECEITFUL on their website since they call these people "club members" who pay to use the pool. Sorry, but that is NO different than the public resort pool passes other hotels offer that we specifically sought to AVOID. We were not the only hotel guests upset. There was literally NO WHERE TO SIT anywhere! If we had known, we absolutely would have stayed somewhere else even outside of Dallas. Our time has been completely ruined. This hotel should absolutely just be transparent on their website so you know that even though you are going to pay to stay there, they open their pool to the PUBLIC. In general, hotels that do this, are completely missing the point of their very existence. Paying hotel guests are basically staying somewhere without amenities just for hotel guests. You are now paying to stay at a "public pool." We are stuck here in our hotel room on the 4th of July with not much else to do in 100+ degree weather. Thank you for ruining out vacation. We did complain to someone who called herself a supervisor. With that said, that was now a few hours ago as I'm writing this and they have done absolutely nothing to make this right. This place is not worth the price. They aim to market their hotel as a lovely place to stay but it's just a club hopping public pool. We were given excuses that they are a newer hotel and told that "no one comes to Dallas in the summer" word for word. Is a response like that for real? We are literally paying to stay at a hotel that exists for out of town guests. We had to come to Dallas for a special family event, so if you are going to work as a supervisor at a hotel, I don't think this is the best excuse or statement to make to guests. I can't even make this up. With that said, she did listen and was polite, but our trip is still ruined and nothing has been done whatsoever by the hotel to even try and make it up to us or the other hotel guests who also had to go back to their rooms and were openly complaining.

Hotel Swexan is the best new hotel in America! All of the dining venues were incredible…Stillwell’s has amazing steak, Babou’s had excellent snacks, and obviously Leonie’s was a solid treat. There are 26 different bathrooms all decorated beautifully and differently. The staff is top notch, the amenities are unique, friendly, and made me feel special. The rooms are ornate, modern and so comfortable. I honestly am so excited for this hotel. It’s dynamic…the rooftop pool, massive gym, ballrooms, restaurants…it has it all and then some. Highly suggest staying here for your next trip to Dalllas! Or it’s good enough to just come to Dallas to experience. Shoutout to Julian the GM who puts his heart and soul into the property and welcoming guests.

Potentially one of the great urban hotels of the world..quality eminates from every feature european vaulted bars and beautiful high ceilings.19thcentury luxury and estetique in a modern hotel...great roof pool pampered service many options for food different menus from their different restaurants.tranquil cosy environments. excellent service .excellent gym. fantastic steam saunas.that are part of the experience and are not charged separately. We stayed for 4 nights .could easily have stay longer ..I personaly would put in a service charge instead of the tedious tipping ..nothing is perfect but this hotel is aiming for perfection .it shows.

Pros: pool, gym and Stillwell’s Cons: very noisy. Private club housed on 7th Not part of hotel. Makes rooms 8th and above in low numbers (eg 901) unbearably noisy. Was not told about this. Feel got a bait and switch especially since not told about noise and had taken the effort to call weeks in advance to get high floor Also location of hotel a bit of a difficult in / out due to how entrance is situated Would not stay here again.