I've been to Hotel Indigos before which were great, and this place looks nice, but the staff seems to be straight out of the hood and seems to have no experience in hospitality at all. My room wasn't cleaned during the 3 days I was there, and when I brought it up with them, they tried to blame it on me and said I must have left the Do Not Disturb sign up. I actually took it down every time I left the room, for up to 5 hours, but no cleaning, no clean towels, no fresh soap. They also didn't mention any pet fees until I had been there 5 hours and it was too late for me to change my mind. I would stick with a professional hotel like Marriott, Hyatt, or Hilton.