Hotels near Oro Mundo, Dallas

Everything's great

Good location at reasonable price. Rooms clean. The only issue I had was with the plugs. I had to charge my phone in the bathroom. And the fridge was missing. People at reception were very nice and accommodating

Checked in on Friday 6/3 for a wedding and checked out Sunday 6/5. The lobby, bar, and banquet rooms were all very nice. Hotel staff was very friendly, cordial, and helpful. Room was clean and comfortable. Pool was great! Service at the wedding was top notch. The shower was severely lacking in water pressure, to the point where I felt like I was in a public gym, but I had no issue overlooking this. However, my overall very positive experience was greatly reduced with all 3 of my interactions with the onsite Valet. First encounter: Checking in, the wait for valet service was 25 min. Would have parked myself but there was no clear instructions on how to do so. Valet attendants showed no hustle (a lot of confusion, standing around, yelling, overall chaos) and then I even witnessed an attendant driving a $100K BMW bump into a parked pick up. This left me very unsettled leaving my car in their care. Nevertheless I did. 2) I called to have my car brought around Sat morning so I could retrieve an item I had left in the car. Attendant was somewhat rude and dismissive on the phone as well as in person. 3) After checking out, the valet process was, once again, pure chaos. I understand this is somewhat to be expected at 11AM on a Sunday. But again, there seemed to be no organization, no system, and just general disfunction with little care for the guest experience. Then, I witnessed an enraged guest screaming profanities because his car had been badly damaged while in the care of the valet service. There was easily $1,000 worth of body damage to his car. Finally after 30 min of waiting, my car was retrieved. No remorse or apology for the wait or overall experience. In general, very nice hotel and stay that was severely diminished by the valet experience. Bottom line, if you're going to force driving guests to pay $36 per night for a valet service, it needs to be far more efficient, friendly, and people need to feel comfortable leaving their vehicles.

This hotel is no different from a five-star hotel. The environment, services and facilities are all in place. It just lacks the same catering as a five-star hotel. Adjacent to the tallest tower, it is very convenient for viewing. Both the interior and exterior design of the building are remarkable. However, the nearby roads are a bit confusing, and driving is easy to make mistakes.

Great location right off the highway and by college campus/Bush library. We enjoyed the room and design as well as the bar/commons area (unfortunately did not bring swim suits for the indoor pool for the cold rainy day, would have been nice). Was a little weird to not have ice available on the floors and finally figured out we had to just grap qt bags out of the freezer in the lobby (no one mentioned that) but for all the fun aesthetics and location there wasnt much we could complain about (as long as you look around and find the best price as online it was coming up wildly different). Overall would definitely stay again and recommend.

The breakfast is very simple, there is nothing to eat, just join in. They have an airport shuttle bus to Dallas love field airport, from 6 am to 10 pm. Others are ok, the hotel is quite satisfactory.

Breakfast is not included, the environment is not bad

Not overwhelmingly friendly. Long check in with nobody else there. No luggage cart. Had to bring everything in because the reviews warn of car robberies. No warm breakfast. Password written wrong on card key holder. Ugh. The little things. I called the front desk for the password. LYT57. See photo.