Terrible hotel,
1. location was isolated, quite lonely even during the day, the building is old, and creepy
2. staff cant converse well in malay and even english, difficult to check in, took sometime to check in because he check for my booking through *********** despite i told him few times that i booked through trip.com, even while processing my (difficult) check in, the staff stopped and watched videos with another staff right in front of me at the counter without even finishing my check in process
3. The room was terrible, the door lock was broken and i dont feel safe at all, had to arrange my luggage to barricade the door, the bedsheet and blanket had some suspicious stain on it.
4. Airport shuttle - they did pick me up from airport, really appreciate that, but i booked for the transport to the airport next morning at 6 am, went for checkout at 5.50 am, and was told the van already departed to airport, only then he checked and noted that i booked for transpot at 6am, he simply said i had to wait an hour for another transport, they didnt arrange for another transport and i had to book grab to airport, the staff did not even apologised for that
Please do not waste your money by staying at this hotel