Hotel de l'Europe

Dull, soul-less, tired corporate hotel at the wrong end of the promenade. Beds comfortable. Decor tired, modish but dated at the same time. Expensive breakfast (17 Euros) which had terrible coffee, dull, rubbery croissants, cheap Danish salami.

The service was excellent, a warm and friendly welcome. This is why I rate the hotel 3 stars instead of 1. The hotel is very expensive for such an old fashioned place. I have travelled a lot all over France (and the world!) and the room was more like 2 star than 3 in my opinion. It looks terrible from the outside and the rooms inside are not great. It is at the far end from the town centre, but still within walking distance. Electrical sockets: difficult to reach, under furniture and only at floor level. Hazardous in a 'family room'. I would not recommend staying here if you have children 3 or under. Furnishings: Very old fashioned and not enough chairs for all guests. A low table was placed right next to a large open double window when we arrived, this is really dangerous for children. Aircon: none. This was a problem because the windows open inwards and you can not keep them open and close the curtains at the same time, letting street light and noise in. Beds: comfy but one of the two beds smelled faintly of urine. Room: dirty floor, skirting and windows. Very old paintwork, in need of redecoration. Wonky pictures on the wall. No balcony. Bathroom/toilet: Clean but no extractor fan. Chairs: two frayed leather chairs provided in a four person room. Kettle: plugged in in the bathroom next to the sink! Refreshments: Two sachets of coffee provided in a 4 person room and no milk or fridge. Towels: Stiff but clean. Toiletries: shower gel and bar soap provided. Entry system: Worked fine, key card entry. Breakfast: 17 euros, but very good. Sadly, we would not visit again but appreciated the good customer service.

The hotel was horrible and the management Unacceptable !!!! We have checked in the hotel , they asked us to pay the room in advance the price was 171 euros . We arrived to the room the bed was full of bugs and spiders there was hair from dogs everywhere, it seems that the pillows was used before . We do not advice you to go there even if there are mo roams in town better travel 1 hour to go to Rouen you will find perfect rooms with half price. We have asked the hotel to reimburse our momey but they didn’t , as an excuse we have been in the room for 5 min only.