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I’ve stayed here for long periods twice, once during the pandemic and once in January 2023, Great location, however the place is outdated, very dusty and unclean in general. See images for how dirty the floor, curtains and bathroom are. There is a distinct musk smell that lingered through the room at all times and it very pungent when you first enter I could forgive this during the pandemic but not after the pandemic. The staff are hit and miss, some very friendly and some very rude. They also left a key in my door as as you can imaging I was surprised as it opened the door, and apparently this was my fault. They sometimes has a large dog in reception that growls and barks at you which is not the welcoming attribute you would expect from a”premium” establishment Parking is a nightmare with a roaring 3 tier small car only underground space. It’s clunky and takes a solid 5-10 min to get your car out All in all, it’s ok but not really worth the cost and with the unprofessionalism of some staff members my recommendation is to avoid

Warning not book in any case. Just before arrival I was cancelled because my credit card was allegedly not accepted what was not true it was intent of the hotel (because I had booked very cheap and timely) That they simply had not asked the two-step authentication with what to do. And now they offer my room for 6 times the price again just because it's a fair. Whatever they have offered me for the price there would go at once my credit card ??? Finger away from such fraudulent hotels you never know whether to receive the booking or not and then stands there without rooms.

A small, quite sweet, but functional hotel in Düsseldorf Bilk, near Heinrich-Heine University. The rooms are quite small and simple, but offer everything you need for a night stay. The breakfast (cost: € 8 extra) is extensive and offers something for every taste. The staff is friendly and helpful. The parking is just in front of the door. The hotel is easily reachable from the highway (without a walk through the city centre etc.) There are several supermarkets, a ice cafe and bathrooms, which (in part) also offer warm cuisine. Concluded: a good business hotel without ”snick-snick” with a great price-performance ratio

Otelin artıları resepsiyonda ki kadın personel çok yardımcı her sorunuza çözüm odaklı cevap veriyor, ayrıca söylenin aksine biz kahvaltıyı ***et yeterli bulduk. Otelin eksilerine gelince · saat 20:00 fan sonra check in yapacaksanız işler biraz çileye dönüyor Booking Rez numarasını kabul etmiyor size mail ile gelen qr kod ile işlem yapmanız gerekiyor, ayrıca online check in sonucu çıkan kağıtta yazan wifi parolası hatalı resepsiyon açıkken wifi parolasını öğrenmenizi öneririm. Odalarda ki ısıtma ve ışık sistemi de çok yeterli değildi.

The Melia Hotel has deeply disappointed me and I cannot emphasize enough how much I despise this kind of unprofessional behavior. If such treatment were to happen in America, it would be unimaginable and would have immediate consequences. The observations I made at the hotel were anything but fair and friendly. It was clear that the staff was not only dishonest, but also intentionally trying to deceive the guests. This is unacceptable in any way, and I can only hope that the hotel is aware of the consequences. In the future, I will definitely avoid the Melia Hotel as well as all other hotels in this chain. There are so many other alternatives that care for their guests and maintain an authentic relationship with them. An institution like Melia should not be supported if they practice such tactics. There are truly better options that deserve to be supported.

Very general, in the country is the three-star type, but still relatively clean, very close to the city, the surrounding scenery is good

We were attending a wedding party in Düsseldorf with other friends and we just picked this local hotel because it was convenient but we were surprised to see that bit only it was super clean and comfortable but gorgeous too. Their restaurant which we used for breakfast was situated in trees and stream passing by. Very cute and quality of food and variety was great. Very friendly people at counter and kitchen and all over I definitely go back and recommend it if you are not 1st time tourist visiting the town.

Amazing experience from A to Z Arrived at Hotel with fantastic parking spaces and ability to charge the car. Receptionist upon check-in have been super accommodating and professional, she was helpful, smiley and very complimenting thank you Pauline!!! Room was immaculate, contained very sustainable material with amazing and spacious layout and fantastic view. Huge thanks to all housekeeping staff without exception. They prepared baby cot to our daughter with bathrobe, slippers and shampoo, conditional and lotion with some wonderful toys as well!! During the stay, they did a wonderful job day in day out with refreshing and preparing a very welcome room. Huge thanks to the F&B team at both bar and room service. They placed amazing fruits basket upon arrived with a lovely letter. Bar staff, they were smiley, professional and very accommodating, playing with our daughter and asking always if we needed help etc and making the best food and drinks with special shout-out to Eike for being amazing dusting our visits! Breakfast staff were very nice despite how busy the area is during that weekend and they have ensured to seat it somewhere quiet and prepare baby seat for our daughter, they were attentive with coffee, eggs and everything else, thank you for your hard work! Lobby, wonderful and luxury layout with amazing atmosphere, concierge / bellman Bashir or Rachid ( please excuse my spelling) was a very wonderful guy, he was chatty and funny even our daughter was running toward him, you are so kind! Lastly, we had to checkout after amazing stay to be helped by one in a million receptionist her name is Paula if am not mistaken on 28th May around 13:00! Location is fantastic, hotel is wonderful and everything else is spot on. Suitable for families, corporates and leisure!! Thank you to all the staff!!!!

One of my favorite hotels in the world, none of them are hotels of the Medici Family Art Museum. Rolls-Royce spare car, more than 500 years old antique copper embossed door handle, king's red seat ..., museum-level sculpture, tapestry ... Unfortunately, the newly renovated room replaced the old oil painting ... Still love Medici