OYO Marine Parade Hotel, Eastbourne Pier

Lovely place nice clean staff are lovely and make u feel welcome

Hotel was cheap. Not that bad as reviews on the other website but also not great. Location is amazing and sea view stunning. In the room - bit tired looking carpets, doors for toilet was broken as well as chest of drawers. There was TV but mostly not working. Bed was comfortable. We did not use towels as they have been stinks a bit. Shame the advert says hotel have parking but it haven't. Anyway for that money and nice weather outside and not that long spend inside it was not bad.

We stayed on the 22/09 in room 26. There was an awful smell of sewerage from the bathroom which affected our ability to sleep! Prior to going in the room the hotel manager rushed up to the room to spray deodoriser in the room, which was nearly as bad, but as soon as this wore off the sewerage smell returned. The shower was awful, no pressure at all and my GF couldn’t even wash her hair. It was barely a dribble of hot water. When we told the manager he just said it was because other people were showering at the same time. He didn’t even seem concerned about the sewerage smell! Never again. Nice way to Spoil my birthday weekend 😿

Pros- it’s close to the beach and town centre. - it’s next to a nice pub that does nice food and just down the road from the pier. -it’s fairly clean for a 2 star hotel. (Which made our stay much smoother) -wonderful view of the beach/sea -tea and coffee provided in the room. -TV is a bonus considering star rating. -bathroom is clean. Cons - decoration is outdated. -bad design of the en suite as the windows at the top lights up the bedroom in the middle of the night when you switch the light on. -no blackout curtains so very bright in the morning. - mattress is uncomfortable, felt every spring and when you sit on the bed you can feel the base board through as it’s so thin. -water stopped in the shower multiple times while only using it for a couple of minutes. It does eventually come back on but more of an inconvenience. I would say it’s an affordable hotel, you get what you pay for and it’s clean!

Checked in and was greeted by a very helpful and friendly Adel who kindly gave us a very nice room which is clean and bright and Ruth who rung to ask for feedback. I would give 5 stars for their service but 1 star for the hotel itself for reasons below. Unfortunately, the water stops for quite a while during my showers (up to 3 times on one occasion) which is not nice when covered in shampoo not knowing if it will come on again! It also makes a loud whirling noise like a helicopter outside when in the bedroom. The bed is very soft and there are some not nice smells in the corridors. The reception is unmanned most of the time so expect to wait outside on arrival to be let in or if you need a receptionist. Apart from that, the hotel is well located a few minutes from the pier and 10 minutes walk to the town centre. Overall the hotel needs redecorating inside and out. Hopefully the management will do this soon. The great plus in staying in Eastbourne unlike Brighton and other seaside towns are the free parking everywhere within 5-10 minutes walk to the town centre and pier / seaside.

Awful. Dirty, dingy room, small window overlooking the smoking area of the pub next door. 70s 'fire' doors that were falling apart and everything needed redecorating. Was more like a hostel than a hotel. Won't be back. No breakfast at all and it wasn't exactly cheap.

We werent expecting the greatest for wat we paid 39£ the 1st night for a triple room on check in staff in particular Atta was very pleasant helpful and friendly. This is a very basic hotel we found it to be very clean we even stripped the beds before left and was surprised how clean the matresses were we knew hot water took a while to come through but was little too hot for younger guest to shower but was no real issue plenty of tea and coffee i asked if they had a hairdryer and within 10mins they bought one to our room i think they are trying hard and although the standard of decorating isnt the greatest it wAs acceptable your not at the ritz and not paying ritz prices!!! The main receptionist Atta really makes this hotel more comfortable chatted to us several times he is an assett to this company as myself and my daughter worked in hotels he asked for ideas wat could make it better we gave him few ideas but overall was worth the money and we had an enjoyable stay Thanku Atta your doing an amazing job !!

Since our stay I have read quite a few reviews. I cannot believe those visitors that have given ratings higher than a 2/10. How can ratings be given as 10/10!clearly not genuine! Yes it’s a budget hotel but honestly should be listed as a hostel. One review commented on nasty smell in foyer. The window was open the whole time we were there and it was a cold day. When we arrived my partner pulled into the car park at the back of the hotel. I took one look at the back of the property and said I’m Not staying here. My partner went in. The reception guy couldn’t find our booking was asked to give him 10 minutes. I then went back he had found booking. Meanwhile we contacted ******* but they would not give us a refund. I asked to look at the room. The carpets on staircases are dirty and worn. I’m sure I could smell cigarette smoke. I looked at room and thought only one night no refund will stay. We were going to a party so I wanted a shower. My partner had to put a towel up at the bathroom window as only the top of the window had frosted glass in it. We managed to secure it with two toilet rolls. The room was cold. Only had a small electric heater on wall. The window glass was thin and rattled in the wind and curtain was moving. The base of the bed needed a good clean and the headboard material was split in two places. We in fact put a towel over the headboard as didn’t want our heads touching it! The toilet needed bleach in it. Wasn’t clean Yes there were two members of staff both very polite and accommodating going out their way to help us with a cab and ask if everything was ok. ******* needs to be accurate in their hotel listing and we felt it totally wrong that they refused a refund. It’s a sort of hotel that homeless people on benefit would choose. Never again

I did not want to return to this Hotel as the reviews are correct about a lot of issues and there is still room for a lot of improvement as my last review reflected this. However, upon my return in late December, the contrast to my recent extremely appalling experience with a 'Big Name Hotel Chain' has a lot to be said. This is a budget Hotel where staff were helpful and welcoming from the moment I stepped in the door. They gave me and my partner bottles of water (which I needed due to a dry mouth from making complaints in other Hotels!) and the staff took my suitcases and bags from me to take up to my room! One rarely gets this treatment anywhere unless you are paying for the service! It is very important to be made to feel welcomed as I have learned. There is also a lift (which works) and that helps as well. The towels are much bigger and good quality (last time they were a bit too thread bare for my liking.) There were bottles of water and chocolates on the side to welcome us. That extra touch makes a big difference. I have been in this room before and even though there is still a drain pipe smell and the hot water is either scolding hot or cold, I cannot complain. (I prefer a bath but there wasn't a room available with a bath at that time.) The room has a CLOSE up view of the sea and the Pier and the added luxury of being able to watch YouTube and other channels on the TV is also a BONUS. Also, there is a toaster and microwave downstairs which I am allowed to use. This budget Hotel puts some of the big name Hotels to shame. The security pad on the door needs fixing but staff were there to open the door thankfully.