Hotels near Museum on the Mound, Edinburgh

I booked this hotel to go to the tattoo I knew it was a no frills budget hotel but was not expecting how small the rooms were probably ok if travelling alone or maybe a one night stay, we stayed 3 night and were glad to leave the hotel, we were told that all rooms in this hotel are approximately 8x8 square basically a box room with a bed and a toilet and shower cubicle and nothing else no chairs no where to put things there is a tv in the room. But we did not use this the up side though is the location which is fantastic and close to everything, the staff know the problems and were exceptional in helping and understanding our needs, I can not fault their efforts and the rooms even thought a little ruff around the edges were very clean We did have a few issues with maintenance of our room the bathroom (if you can call it that) handle kept falling off and there was a piece of tape holding the skirting on Even as a budget hotel there should be certain standards followed

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

The hotel only check in at 4:00pm. only at 4:00pm... many guests arrive in the day time and wait for a long time for check in..... long long queue. The staff gave me a wrong room with no window, that is very narrow, which I have reserved a standard single room with a queen bed. the room with no window, no wifi, no network...and seems that I cananot breath in the room... and I have to go back to the lobby again ..... the door card is not that good... I have to go to the reception to activate the card every day...yes. .. every day... sometime, I found out that when I tried to open my room door...but it failed... and I have to go back to the lobby again.... it is quite annoying. The location is OK. with bus to the airport and the tram and bus station nearby. The breakfast is good, with plenty of choices. The food is the same every day.

Stayed her for three nights October 2022 with the Scotland Rugby League team prior to the Rugby League World Cup. What a great find this hotel was. Spotlessly clean and so very comfortable. Bedrooms roomy and the beds as comfortable as you can get. The food was excellent, and they catered for our every need. The breakfasts were amazing and the service was beyond reproach . Special shout out to our servers Chez, Shannon and the boss Karen. Could not have been better. A massive thank you and a great start to our World Rugby League Cup campaign . Defo use this hotel again.

Stayed at Park View for two nights recently, it was a lovely stay. It’s important to remember older reviews were when the hotel was under a different management then and things take time to make changes. It’s important to manage your expectations, the hotel isn’t manned, instructions for keys ect are sent and very easy to follow . Think of it as more a self contained accommodation where if needed you have emergency contacts to call. Our stay was in a lovely room, very clean and warm and with plenty of clean towels and extra tea/coffee left out for replenishments.

We stayed for 2 nights at Pillars House. Edna and Craig were very responsive to emails ahead of our stay and even though there wasn't a hot breakfast, I appreciated the well stocked fridge and pantry complete with Irn Bru. The room had every necessity, including a hair dryer. We had a room on the second floor in the back, which was very quiet overall. There is no elevator, so if you need that, you may want to inquire about a ground floor room. The location is great- very convenient to the tram line which will take you toward Ocean Terminal (to see the Royal Yacht Britannia) or down to the city center with convenient stops at Princes Street and St Andrew Square. It's maybe 60 minutes from the airport via the tram (use the Foot of the Walk stop). Coming from the US with an early arrival (meaning middle of the night for us!), I appreciated the 10AM check in time. It can be quite a drag (sometimes literally) when you can't check in until the afternoon after a long overnight flight. Thank you Edna and Craig!

Hotel is actually much nicer and brighter than the photos on the website suggest. Reception was pretty much none existent and the shower was no more than a trickle. On the plus side, good value for money and great location yo walk into the city centre. The option of breakfast would have been good although the excellent Wee Cafe just up the road did an excellent eggs benidict which more than made up for it. I will definitely stay again mainly due to the location

Hotel was clean and Quiet.Reception staff friendly and helpful Easy access to city via buses. Sea food restaurants nearby. Hotels breakfast was good except scrambled egg not to my taste.(Dry) Toilet in the room no toilet brush. Bar did not have bloody Mary.Was a bit disappointing.! The hotel staff especially Madina and Lucas went beyond to help and give good advice for first time visitors. Worth trying Holiday Inbn Express Edinborough.

Once again, my wife and I were treated to a wonderful stay. Many of the staff remember us after our many visits and take the time to seek us out to ask after us and have a short conversation. It's obvious that they wish to do this, rather than doing it to make an impression. This hotel is outstanding in all respects. A special mention to Donna. My wife uses a wheelchair and Donna looks after us at breakfast. Always over and above what is expected. Other mentions to Pauline on reception (always a pleasure), Fiona on reception and a new face on reception, Hannah, who made us feel like old friends and was really efficient. There are others, but unfortunately, I can't remember names. Suffice it to say that the entire staff make us feel special. Just one thing; please repair the push-button door. It's very temperamental and it's unfair that the reception staff (who always hurry to help) should be taken away from their duties. Thank you for another wonderful experience

My partner and I arrived late after a flight to Edinburgh airport and were greeted by a very friendly member of staff in the nightshift. The whole hotel looked freshly decorated with new fixtures and fittings, all of which seemed of a very high quality. Our room (room 4) was wonderfully appointed, the bed was very comfortable and the shower was fantastic. Breakfast was freshly cooked and served very quickly. For what we paid this hotel is worth a 10/10 any day!!