Hotels near St. Bernard＇s Well, Edinburgh

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

The hotel only check in at 4:00pm. only at 4:00pm... many guests arrive in the day time and wait for a long time for check in..... long long queue. The staff gave me a wrong room with no window, that is very narrow, which I have reserved a standard single room with a queen bed. the room with no window, no wifi, no network...and seems that I cananot breath in the room... and I have to go back to the lobby again ..... the door card is not that good... I have to go to the reception to activate the card every day...yes. .. every day... sometime, I found out that when I tried to open my room door...but it failed... and I have to go back to the lobby again.... it is quite annoying. The location is OK. with bus to the airport and the tram and bus station nearby. The breakfast is good, with plenty of choices. The food is the same every day.

I booked a a night within the hotel on Halloween as we had booked a walking ghost tour within the city. It was a bit of a walk down to the Royal mile taking about 25 mins but as it was dry it was ok. The hotel was fantastic, the reception staff were lovely and very helpful. The entrance lobby was warm and clean, very inviting. All of the corridors were very well maintained, clean and beautifully decorated. Our room was very spacious with a queen sized bed, seating area and a good sized bathroom. The room again was nicely decorated and well equipped. Due to the restrictions the hotel restaurant was closed but we were allowed to order food into the hotel and the receptionist even pointed us in the direction of local shops. I would recommend the hotel and will most probably stay again.

Well, what a cheerful and helpful reception staff, indeed all staff happy and enjoying the job! Great to see. 1 night stop but the hotel was cool trendy and modern. Spotless clean, quiet rooms gave a great night sleep in a comfy large bed. Shower, monsoon style, washed the dreams away and off to a decent breakfast (sausage a touch bland). Subterranean swimming and spa looked fantastic and the bar was great with quirky pool cue seating. Car park tight and only 15 slots so not easy. Other than that, yes I would come back.

I've never stayed in a hostel before, let alone in a former jail revamped as one ! Besides the gimmick, the Court is a wonderful place to stay if you are visiting Edinburgh, whether on a budget or not : fantastic location near the St Giles cathedral (where city tours seemingly start from), super friendly staff and surprisingly clean amenities (first time experience in a hostel so I didn't know what to expect quite frankly). Would definitely recommend !

Before check in this hotel, I was little concerned about it since there’s couple negative comment about this hotel. I believed only some room has issue but my room is perfectly fine! The water temperature is great and no other issue. The breakfast is very good, suggest you going down to the breakfast area around 7 if you want to get hot food and quiet breakfast time~ On the other hand, it’s an apartment, so you need to throw your rubbish away, and better to bring personal cleaning equipment as well. It’s a 9/10 rating, it would be great if they fix another washing machine so don’t need to wait for it.

Stayed her for three nights October 2022 with the Scotland Rugby League team prior to the Rugby League World Cup. What a great find this hotel was. Spotlessly clean and so very comfortable. Bedrooms roomy and the beds as comfortable as you can get. The food was excellent, and they catered for our every need. The breakfasts were amazing and the service was beyond reproach . Special shout out to our servers Chez, Shannon and the boss Karen. Could not have been better. A massive thank you and a great start to our World Rugby League Cup campaign . Defo use this hotel again.

We used this hotel following arrival at the airport from overseas and night prior to departure . It was ideal. Nice location, friendly staff. It was pleasant to walk around the wooded campus and neighborhoods of adjacent Herriot-Watt University. We will be back. ... I would note however, that some may feel the privacy in the bathroom is a bit compromised by the construction of the bathroom doors and side panels (opaque material which lets the light shine through, and large see-through cracks between the door and the adjacent wall - not completely private).

Hotel located suburb of edinburg … you need to walk 15min to the bus stop and take X55 (prefered day pass ticket) to the city center and took 50minutes

We stayed out of Edinburgh as much cheaper than in Edinburgh on a busy weekend - went to watch Harry Styles at Murrayfield! The first night wasn’t great as our room was noisy as the window wouldn’t close and at breakfast lots of items were not topped up. However, the staff moved us the next day and breakfast was much better stocked the next 2 mornings. The staff were so friendly and helpful - particularly Clare and Kayleigh. It was very easy and cheap to get the train into Edinburgh