Ramada by Wyndham Fes

I recently stayed at this hotel and, unfortunately, had a disappointing experience. We were charged for taxes that we had already paid through Trip.com, which caused unnecessary confusion and frustration. Additionally, the room itself was far from satisfactory. There was no water provided in the room, and the cleanliness was lacking, with dirty bedsheets upon arrival. The room also did not have a coffee machine, which is usually a standard amenity. When we requested a dental kit and a shaving kit, the hotel staff informed us that they didn’t have either available. This was surprising, as these are basic necessities. Overall, the service and cleanliness left much to be desired, and I wouldn’t recommend staying here based on this experience.

On a week long trip from UK with friends visiting different cities in Morocco. Arrived here in Fes on day 4. This was the first hotel where reception were fully prepared for our arrival/check-in: we were assisted with parking, our luggage was taken from our vehicle straight to our rooms, our rooms were twin as requested, all on the same floor. Credit to Khadija & Noorudeen at reception. Access to the swimming pool was slightly extended for us as we arrived early evening before closing time. The rooms were very clean & comfortable - excellent comfy beds. Breakfast was wide ranging with delicious hot food items - our omelettes were cooked perfectly to order (I’m normally very picky about how my omelettes are made). All staff were courteous & attentive. Would stay here again!