Hotels near Critters, Glendale

For families experiencing LA for the first time, the hotel's location can be a bit intimidating. The surrounding area appears to be somewhat unstable. However, the security in the accommodation is the best, and for a family stay, it couldn't be this good for the price.

I went to Glendale to visit my daughter and grandchildren with my little daughter. The hotel is small, not very elegant, but very clean and the kindness of Mr. Patel was very excellent. I liked the tranquility around it since it is located in a residential area. I am also very grateful to the cleaning lady, who by the way I would like all clients to leave her a tip for the work she does in that place. As a suggestion, I would say that they put night lamps and a small coffee maker, it would be great. Thank you for the attention and consideration of Mr. Patel. Good place to stay. MQ.

A very beautiful big house, it feels more like an airbnb homestay, not like a hotel, but it feels very special. The house is located in the wealthy area on the mountain. It is very luxurious. It is said that this house has a history of nearly 50 years, and the floor is covered. The patina is out. Usually when there are no guests, there will be a lot of sexy internet celebrities to pose for photos. The owner of the grandfather was very nice. He prepared breakfast for us in the morning. He knew that we were Chinese and would help us cook dumplings, watch TV on the cctv channel, recommend tourist routes, etc. He was very very enthusiastic and made us all embarrassed, toilet The two rooms are shared, but there is no one next door on the day we stayed, so it is equivalent to a private toilet. It's really great 👍

The location was perfect for our trip as my daughter needed to be at the State Board of Cosmetology very early the next morning. The hotel lobby clerk was extremely friendly and welcoming. Our room was facing the main street and even up on the 5th floor the noise of the traffic was still quite loud. The view from the room was nice. Parking was tacked on for $16.95 additional charge. The beds were hard although the pillows were lovely. There were 3 of us staying in the room for which all were listed on my reservation however, we were only left with 2 towels total. The water from the shower was just warm enough to not be considered torture. They did offer pre packaged breakfast that consisted of a tiny bagel (unable to toast or heat up due to covid) and cream cheese, a package of nuts and package of shortbread cookies. Overall, I feel I paid way too much for this room for what we received.

Comfortable place with decent breakfast but very little soundproofing is noticeable because of crying babies, dogs, frequent sirens etc. Neighborhood is near shopping area which is nice but watch out for aggressive homeless and young, territorial, vaping men in adidas tracksuits. Good view and friendly staff as well but not really a business hotel.

It’s very close to Universal Studios Hollywood. Walkable distance, 8 mins walk. There is shuttle bus provided but we prefer walking. The room is spacious and clean. The stuffs are friendly and helpful. Great stay.

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Fabulous place on Sunset Boulevard. Easy walk to Rainbow, Whiskey a Go Go, and Viper Room. 40 min walk to Hollywood walk of fame. 30 min walk to Beverly centre. Great spacious eclectic rooms. Bands or duos on at night Heated pool. Lovely staff. Special thanks to Nick who was always so friendly and helpful.

Very clean hotel with very spacious lobby and rooms. Great reception with kindness. Parking was convenient with a fee. Many restaurants around the area.