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Don’t be fooled by the photos. But in fact, when I arrived in the room, it turned out that the photo was taken and it felt very dirty...Because it is an old building, the wall is that kind of old wall, so it looks dirty, but it is actually the texture of the wall...The interior inside is very beautiful The lamps and tables all have old European style and are very comfortable. The front desk is also very standardized, all dressed in suits, very polite and friendly, and good English. The most beautiful is the top of the hotel room, which has a bit of the feeling of a wooden house on the Norwegian side, because it may be an old house with wooden beams rebuilt, but it looks better. The hot water in the bath is also very hot. There is no elevator. We have a lot of boxes. The front desk changed us to a low-floor room~ and the heating seems to be turned off in the middle of the night. Many hotels here seem to be like this in order to save costs but it will not be cold at night. The breakfast is also quite rich, it is a normal continental breakfast, basically all.

First of all, this convenient environment is good! It is also a viewing hotel of the Leaning Tower of Pisa, and it is the Leaning Tower when you go out. But! Very unreliable On the first day we arrived, we were trapped in the elevator for 15 minutes, we couldn't get out, the elevator door couldn't be opened, the buttons were all black, and it was difficult to contact people. The staff taught us how to force the opening after coming. If you don't understand English or Italian as a foreigner, it will really collapse! After pressing the forced button, it will fall when it is all extinguished! The first reaction after getting out of the elevator is nausea and vomiting The next day was even more funny. We told the hotel front desk one day in advance to let them help us set the taxi the next day and send us to the station! The hotel said that it was not necessary to decide. It was good to mention 5 minutes in the morning. As a result, we came 15 minutes before the next day. The result was almost half an hour and we couldn't call it. It directly caused our train to miss it and lost more than 100 euros.

It's a nice and big room. It has a balcony from where you can catch a glimpse of the leaning tower which is a 5 minute walk away. The owner was very friendly. She didn't speak much English, but we managed to communicate. She even gave us tips on what to see and where to get good food in the area. There is a free parking on a nearby street (3 minute walk), but it's very bumpy. The building has a tiny elevator. We arrived an hour later than check in time so we called the owner and she answered right away and was there to meet us in about 5 minutes. Since this is an apartment building we weren’t sure we were in the right place when we arrived because there was no sign anywhere. In the room, it took as a while to figure out how to get hot water for showering. The pillows are very low so maybe bring your own if you like a higher one.

You’re really just paying for the location/view if you’re lucky. I don’t have much stuff that’s actually BAD to say about the place but it does come up short in several ways. The first thing I noticed was the shower. The shower head was kind of gross to be honest, as well as some of the nooks and crannies of the shower. They definitely clean the shower itself, but I can tell that the shower head has been neglected. Also, if you’re a senior or someone with a disability, I did not see an emergency string thing in the shower that most hotels have. I don’t personally care, but if you’re someone who does, take that into consideration. The air conditioner works but it’s very inefficient. It kinda just shoots the air up a little bit then it falls to the ground and gets ****** up again, continuing the cycle of using the same air. It doesn’t really cool your room at all. I’m sure if I left it for a few days it might but I suppose it brings it down to a tolerable amount. I’m just really picky I guess and I like to sleep in a cool room. I typically give out 4-5 stars to hotels that go above and beyond. The hotel itself is nice enough but you’re really just there for the location which is fine, but it doesn’t make it 5 stars. They provided an electric kettle and tea which I thought was nice, but no drinks in the mini bar or snacks. This is an easy way that they could improve. Overall I definitely enjoyed my stay. There were just a handful of things that could definitely have been better.

第一次我訂錯了日期，國外酒店不同意調換。第二次我的機票延誤，居然不給我留房間，真服了。平台處理的非常好，房費直接退給我，還給了賠償。