Castello City Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Heraklion Prefecture

Castello City Hotel

Leof. 62 Martiron 1, Heraklion Prefecture, Crete 71304, Greece
Show on Map
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This family-friendly hotel is 4.7 mi (7.6 km) from Palace of Knossos and 0.2 mi (0.3 km) from Venetian Walls.Show More
We Price Match
hotel overview picture
3.9/5Good·
Very good breakfast
Amenities
Private ParkingFree24-hour front deskLuggage storageBarRestaurantCar rentalsCurrency exchangeConference roomBusiness centerMulti-function room
All Amenities
Surroundings
Airport: Heraklion International Airport, “Nikos Kazantzakis”
(7.9 km)
Landmarks: Asklipios S.A.
(180m)
Landmarks: Pantokrator Venetian Portal
(180m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family Room
9

Family Room

2 Single bed and 2 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Standard Room
13

Standard Room

1 Double bed or 2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Deluxe Single Room

Deluxe Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Hair dryer
Room Details
Check Availability
Deluxe Double Room with Sea View
12

Deluxe Double Room with Sea View

2 Single bed or 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
Check Availability
Deluxe Triple Room
20

Deluxe Triple Room

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Deluxe Double Room City View
14

Deluxe Double Room City View

2 Single bed or 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
Hide Room Types

Guest Reviews(46)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 22, 2024
Hotel carino nel complesso ma non da 4 stelle. Un po’ macchinosa la questione parcheggio. Abbiamo dovuto lasciare la macchina per strada per chiedere il biglietto in reception e poi entrare nel parcheggio a 200m.
Translate
L‍a‍w‍r‍e‍n‍c‍e‍h‍w‍d
September 8, 2024
Nice place
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 12, 2024
Very warm welcome but very poorly isolated. You can hear everything from the rooms
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2023
Very good breakfast
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 21, 2022
Satisfied stay. The staff are professional. .
Original TextTranslation provided by Google
V‍a‍c‍a‍t‍i‍o‍n‍6‍0‍9‍7‍1‍2‍0‍9‍1‍4‍3
September 3, 2024
Η κράτηση οι έγινε για 1/9/2024 στο δωμάτιο 212. Εφτασα 1/9/2024 6:30 το πρωί με το καράβι, με είχαν και περίμενα μέχρι τις 10:30 το πρωί στο λόμπι,μετά από 10 ώρες ταξίδι.Κάποια στιγμή βγήκα έξω στη βεράντα στο ισόγειο για να καπνίσω, από τον πέμπτο όροφο ξεκόλλησε τσιμεντένιο δοκάρι καί έπεσε 30 εκατοστά μακριά από το κεφάλι μου,γλίτωσα από του χάρου τα δόντια στην κυριολεξία είμαι τυχερός που ζω. Μετά από έντονες διαμαρτυρίες δικές μου μάζεψαν τα μπάζα σε σακούλες και δεν έβαλαν προστατευτική κορδέλα ή έστω κάποιες καρέκλες για να μην πάει κανένας άλλος και σκοτωθεί, ενώ ταυτόχρονα έπεφταν και άλλα μικρότερα κομμάτια την ώρα που το προσωπικό καθάριζε τα μπάζα. Ότι πιο ανεύθυνο έχω δει ποτέ στη ζωή μου πραγματικά παγίδα θανάτου. Κανονικά αυτές οι επιχειρήσεις δεν θα έπρεπε να λειτουργούν και οι υπεύθυνοι να βρίσκονται στα δικαστήρια. Βέβαια δεν μπορώ να πω μου στείλανε έναν δίσκο με φρούτα και ένα μπουκάλι κρασί το οποίο και δεν δέχτηκα. Τα προβλήματα δεν τελείωσαν εκεί συνεχίστηκαν στο πάρκινγκ όταν πήγα να πάρω το αυτοκίνητό μου και δεν είχαν ενημερώσει για το πότε έχω checkout και υπεύθυνη του πάρκινγκ μου ζητούσε να την πληρώσω εκεί να δείτε γέλια... Η αγένεια σε όλο της το μεγαλείο. Ο ύπνος στο δωμάτιο ήτανε κάτι πραγματικά αδύνατον γιατί το κλιματιστικό πέφτει ακριβώς επάνω στο κρεβάτι και δεν υπάρχει ρύθμιση να κινούνται οι γρίλιες οπότε η λύσεις είναι τρεις, ή θα κοιμάσαι με το κλιματιστικό επάνω σου ή θα το κλείσεις και θα σκάσεις από τη ζέστη, ή θα ανοίξεις το παράθυρο και θα ακούς όλη αυτήν την απίστευτη φασαρία από το δρόμο. Πραγματικά σας ζητώ να το αποφύγετε αυτό το ξενοδοχείο δεν είναι απλά κακό είναι επικίνδυνο!!!!
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 11, 2024
The hotel is centrally located. Multiple restaurants within walking distance. We got a triple room as our son was with us. Hotel was clean , staff very friendly. Breakfast was sumptuous. We also ate at the in-house restaurant and the food was excellent. Highly recommended.
k‍e‍l‍l‍y‍1‍6‍0‍7
July 8, 2024
Very good hotel! Good location: next to a pharmacy, supermarket, children’s playpen, outdoor weight machines, basketball court. Close to the city center. Free parking. Perfect bedding, clean and spacious room. Hearty and delicious breakfast (except the scrambled eggs and cottage cheese which were really not to our taste!) Very pleasant staff, 24-hour welcome. We recommend this hotel with excellent value for money
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2024
Too much noise in the hotel this night (April 15th, 2024) due to groups of young people badly managed by their professors and worse by the hotel management. In the rooms next to mine the music and noisy conservations lasted until 2:00am ! No supervision by the hotel’s night staff and when I mentioned it to the night receptionist, there has been no improvement. I had to knock the door and complain directly to the occupants to make them stop. At 2:00am! To conclude, 1- no management of the distribution of rooms according to the types of people (the hotel knew it was hosting groups of students, it had placed them next to couple travelers), 2- no management of tranquility at night, yet it is clearly the main responsibility of an hotel (one comes to the hotel to sleep!). We wonder how the hotel is managed... Never more nights in Castello City Hotel of Heraklion.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 1981
  • Number of Rooms: 68
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This family-friendly hotel is 4.7 mi (7.6 km) from Palace of Knossos and 0.2 mi (0.3 km) from Venetian Walls.

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a banquet hall.

Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Restaurant
Conference room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportHeraklion International Airport, “Nikos Kazantzakis”
Distance to Airport7.87KM
Average Price FromINR7938
Hotel Star Rating4