Hotels near The Church of Jesus Christ of Latter-day Saints, Hong Kong

I have to say incidents happening would be a good opportunity to know the place or organization better. This time, Sheraton demonstrates an impressive incident handling skill when I found some mistakes of housekeeping. The manager himself with a couple of coworkers come to solve, explain, and apologize for it, even if this is just a very minor mistake. When checking out, the receptionist heard about the incident from me, and they made me feel they are so sincerely sorry, again as the 4th time :) Back to the room itself, impressive sea view and airport view, fine bathroom commodities and the whole-night silence. I would say this is very nice experience, so that I left a memo to big back the hotel a big Thanks!

Overall we had a good time. Unfortunately there were no surprises (ie. unexpected fun or magical moments, services), but we did have a decent time. Hotel staffs never greeted us so it was bit unexpected in that front, because they will only respond when we greet them, so we did feel bit isolated. Positives: Pools are open for long time, breakfast buffet quality is so good (but way too pricy, considering kids does not eat much), room is spacious, shuttle bus frequency is very convenient, hotel is really creatively constructed (both external/internally). Areas of developments: Could be better if Staffs could greet guests (even the front desk staffs were unfriendly), Breakfast buffet’s cost performance needs to improve -＞ considering the super high price it should not limit the breakfast time to only one hour as guest loses time to greet character as well, also on top of high price it charges 10% service tax, and character photo costs H$168 per photo when the photo quality was bit blurry…., it would be great if breakfast buffet price could lower (especially for kids who does not eat much) or stretch the 1 hour limit to 90 min. Another area of development could be, the scope of hotel merchandise coupon… -＞ seems like there is unexplainable scope of which product they can allow/disallow $10 off coupon. We wanted to buy two products of which one of them the staff explained we cannot apply the coupon, and the staff’s explanation was “because this is popular”… when I asked how would we even know which is popular and which is not, and the next explanation was “oh it is because Lina Bell is popular”. It was very awkward explanation and scope, but I suppose it was Explorer’s Lodge Hotel style… Overall, we enjoyed HK Disney land so we will definitely come back, but unless above AOD are changed/improved, we will not consider staying with Explorer’s Lodge.

Hotel provides shuttle bus from airport and is within walking distance to Tung chung mtr station. Plenty of restaurants inside the hotel and in the mall. Beautiful pool and fully quipped gym. Room was traditional in design well maintained and had a great view. Bed was comfortable .Staff is polite and helpful. The Lounge is a great place to enjoy the view and relax.Good choice if you want to stay closer to the airport. I like the environmental friendly features of the room

Spacious and accommodating service staffs. Nice place for children because it has game room and playground.

I had a pleasant stay and will revisit. The hotel staff are very polite and friendly including airport shuttle bus driver, bellman, reception, and front desk. The room is well designed, very clean and well maintained. The location is perfect, about 10min shuttle to/from airport with a subway station down stairs and connected to the Citygate outlet mall.

When we have to choose a hotel in Disneyland Hong Kong, it has got to be the Disneyland hotel. Not the other ones because this one, you get to meet characters, princesses, and there are lots of fun activities to play!

We had fun, nice views, staff are nice, food are reasonable... superb spacious room more than I expected. very accomodating specially in spending quality time for a family staycation, quite Far from the city but good for those who want to escape from busy city of Hong kong... we stayed for 2 nights, kids had so much fun for the environment as a lot to go and roam around, beach view, childrens play ground,, swimming pool but we just swim once during our stay as Thunder storm is always around pool was closed most of the time, surely we will come back once again! Recommended 👌

They forgot to make the bed with the sofa even though I have special requested when made the booking, reception said I have to make the bed myself, so i did, not big deal. They took some deposit as well which was not mentioned when i made booking. Kettle’s plug was chinese plug does’t work for HK. The guy in reception said I can call them anytime by dail 0, but there was no phone in the room, bit wierd! We have to leave 7am, they said breakfast staff doesnt arrive till 7:30… anyway was ok to just spend the night sleep.

The transportation is very convenient, the service is warm, the breakfast is good, the environment is average, the scenery on the island is good

Hotel was really nice except for the bedsheets that has stains on one of the beds but housekeeping changed it immediately. We were surprised with the upgrade with ocean view, really appreciate the front desk personnel. Great customer service as well. Will stay here again.