Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 27, 2024|Standard Japanese-Style Room-Main Building
Guest UserIt’s a small Onsen with few rooms but that made our stay more relaxing and comfortable. Attentive services with an eagerness to explain everything to you despite the language barrier. The outdoor private Onsen was a plus that we enjoyed very much. The downside was the aged room and toilet we got. However, this was compensated by the food that was absolutely fantastic and unsuspectly filling 😋
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Price per night from:€414
Posted on Jan 28, 2026
喵喵店長
This was my second stay, and the experience was just as great. The room was clean and comfortable. They have staff who speak Chinese, and they were very attentive, recommending nearby hot springs and restaurants. The owner also speaks a little Chinese. The simple breakfast was fantastic, and the hot soup was delicious! You can leave your luggage at the 1F lobby during check-in or check-out, and they can also arrange a taxi for you. Highly recommended!
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Price per night from:€66
Posted on Mar 23, 2026
Guest User
The hotel service was incredibly satisfying. From check-in, we had a dedicated butler who patiently explained all the hotel facilities and took care of our dinner and breakfast arrangements. However, there's no indoor bathroom in the room, so showering outdoors in colder weather would be quite challenging. On another note, it's worth mentioning that the hotel includes taxi service; you can just hop into any taxi at the station and go straight to the hotel, and they'll cover the cost.
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Price per night from:€217
Posted on Feb 18, 2026
Guest User
Everything was excellent, even though the facility is quite old, cleanliness is well maintained. The staff are helpful and well mannered. The Japanese style food is healthy and delicious .
Most of all the onsen is excellent, makes your skin silky and gentle .
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Price per night from:€79
Posted on Nov 2, 2024
Guest User
the place is famous, for thailand theater shows,
foods in many varieties but cant say good. when we check in we are greet by a front desk clerk,with no smile, and tired face.and since i was a foreigner but good in japanese, communication did not go so well though he is not nice explaning everything. but the foreigners workin there is so nice. the ofuro is good but can say not what we expect. in the morning we check out staff were all good and smiling.
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Price per night from:€136
Posted on Aug 23, 2024|Japanese-Style Standard Room with Mountain View
Guest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
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Price per night from:€67
Posted on Apr 4, 2025
KenLin9216
A comfortable and relaxing experience, the outdoor hot spring pool in the room feels very leisurely and great. The dinner was quite rich. We had two different sets of meals for two consecutive nights, so we didn't get tired of it.
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Price per night from:€270
Posted on Feb 26, 2026
Guest User
This place offers great value for money, with clean and appropriately sized rooms. Plus, there's a convenience store and laundry right next door. The location is fantastic for enjoying Gero; it's not too noisy but also not inconveniently far from anything.
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Price per night from:€46
Posted on May 28, 2025|Japanese-Style Room [Non-Smoking][Wi-Fi Available]
Evelynnnnn
I feel the value isn't high. The price doesn't match the amenities. 😂 Plus, the hotel said they can't see the children's age, so they don't offer children's meals. 🥲🥲 I don't understand why the trip requires us to specify the child's age.
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Price per night from:€161
Posted on Dec 17, 2024
Yuzuojian
The shaking of the elevator 🛗 spills the cup of coffee. I felt very dangerous. Welcome drinks were very good. The service of Oden 🍢 and Ramen 🍜 is the best. The private open-air bath was not good, but the underground bath was good. For dinner, grilled meat on a pottery plate 🥩 Hobamiso is delicious. Free alcohol drinks were also good. The water splitting of the sub-flowing water in Hida was the most fun. At breakfast, Orange 🍊 was very sweet and delicious. I wish I had ice cream. In terms of price, I will give you a passing score. In addition, please provide customer service. I would like to use it again. Fireworks 🎇 also looked a little!
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Price per night from:€83