Quality Inn

This was a decent hotel in a pretty good & safe location. It’s an older hotel, but it was clean. Our curtains were ripped and one of the lights didn’t work. These are easily fixable, so I’m not sure why they aren’t. The pool and spa area was nice, and our kids had fun playing. Breakfast was mediocre. Waffles, biscuits and gravy, cereal, hard boiled eggs, yogurt, and toast, muffins, and biscuits were provided. They also had milk, oj, coffee, and water. It was ok. The workers were all very kind and accommodating. The hotel was quiet. Despite needing a few updates, it wasn’t a bad place to stay.

Stayed here for three nights with my family (two kids ages 5 and 3) Note: This review has NOTHING against the employees. This is directed towards the management, owner, and the brand! Day 1 - Checked in at about 3pm. Was assigned a room. Room was decent. However, the TV did not work. Kids were not happy after the long drive from Ontario, Canda. Went to the front desk right away and reported the issue. Outcome: TV issue was not rectified. No resolution or options given by anyone. Day 2: TV still broken. Went to the front desk and reported it again. Was given the classic "We will report the issue".. AGAIN! Outcome: TV was still broken for the whole day. Guy comes to "Fix" the issue in the evening. Reboots the set top box. TV works for 5 mins.. yep, guy is gone and the darn thing is broken AGAIN! Reported the issue and was offered to move to another room. Yep! we moved to another room with two little kids in tow and all the stuff that night.. Day 3: Pool closed day and Room Access card blocked Day! Yayy! was told that the chemical composition of the water was off and so had to be closed the whole day! Amazing. Who knew it would take a whole day to get the water chemicals issue taken care of? We come back after a full day of activities with the kids and can't open the room with the key cards. I'm carrying one child that is fast asleep. Had to wait all that while so my wife could get this issue rectified at the front desk. Outcome: Darn pool was closed all day! Summary: We paid full price to stay at this place. This is not worth $150 a night. Everything is dated, peeling off and reeks of smoke in the hallways. This place pretty much is there for the management to make money and not for that customer experience you may be looking for. The Choice brand should be ashamed of themselves to have this place open at this price. Save your money and stay elsewhere even if it is a few miles away. Choice brand - Rectify this issue!

I was double charged, mistakes happen but I had to wait until Monday to get the money refunded? So a large amount of money out of my account made the wrekend trip less enjoyable. Its not the cleanest hotel. One room had stains all in the carpet, both had numerous holes in the walls were things were previously hung on the wall and it was not spackled or painted. Bathroom light took a minute or 2 to turn on. One room had a mini fridge and microwave, the other just had a blank space under the tv unit where it obviously used to be. Front desk was helpful and good about getting the money refunded (but again it took spending money away from our weekend) and came to the room to check the bathroom light. Room was overpriced and when I find myself that way again- I'll find another hotel or pay a bit more for a better place.

The staff were lovely and friendly, very personable. For the price, couldn't really complain but the happy desk attendants are what gave the place its shine.

The front desk was unclear what room I needed to be in. They knocked on my door multiple times asking for credit card, my name, and to repeat my information. This was uncomfortable. The keys then didn’t work on our room, and then at checkout they still had my information switched with another room and charged the other persons’ card. All friendly, but very frustrating overall. The room was fine, clean but smelled musty.

Nice little hotel, easy check in, polite staff, fast free internet. Only wish the sauna was working - would have loved that after a long day on the road. Other than that all good.

Do not stay here it’s ran down not worth over $100 a night. The staff are slow and on scam artist stuff. They kept calling my room over and over. I had to threaten to call the police for harrassing me while I’m trying to sleep. Literally had customer a customer calling my room asking about booking. Takes over an hour to check in and 30 minutes to check out. Then they tried saying I owe 113.00 but gave them 320 upon check in with 100 cash deposit. Do not stay here unless you like to deal with drama. They gave person before me wrong room. The front desk just don’t care about the guests it shows. I will be contacting corporate and they refused to give me a receipt talk about scammy. Did I mention no trash cans in the room

I liked the idea that we were the only people in the hotel

Price was good. Staff was very friendly and helpful. Easy access off highway. Room was good size. Parking lot was in need of repair. No breakfast served. Bed sagged in the middle. Could hear noises through walls/ceiling...especially connecting door to next room (had to leave tv on to drown out conversation...otherwise could hear everything.