joy is me
September 7, 2024
I have lived in hotels for so many years and I have always been given the room I booked. We customers must also choose rooms based on pictures. I booked a boutique room but you gave me a regular room! I can accept that you said sorry for the mistake (just giving me a way out). I cannot accept that when I asked you about it, you immediately said that there are five versions of a room? What is this? Do you treat customers as **? You can fool anyone you can? Although you are a scenic spot hotel and have good business, I sincerely suggest that you be honest in doing business! Now is the era of information and transparency. No one is stupid. It's just that you happen to have boutique rooms that are more popular. You just use a regular room to fool us because we look friendly. If it works, you sell the boutique room again. If it doesn't work, you immediately change it to someone else. You even pretended to upgrade it to a boutique room tomorrow. It's really insulting and has no bottom line. If you call the Market Supervision Administration, you will be fined ✖️ ten times the amount. If you are more serious, you call: deceiving consumers. That's right, I am that couple. I want to help other friends who come to travel avoid pitfalls. I can't let other customers be deceived. The experience is quite bad! This hotel really refreshed my three views! Highly not recommended!
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