Fusong Hotels with Wifi

"We booked a two-bedroom suite for two adults and two children, which was very convenient. We could even play in the living room at night. Breakfast at North Shore Restaurant, just left of the hotel lobby entrance, was also quite good. The butler service throughout our stay was generally satisfactory, however, we weren't informed in a timely manner that the slide facility was closed for maintenance. This led to us climbing for over half an hour with our kids to the slide's starting point early in the morning, only to be told it wasn't open yet – talk about despair… They later compensated us with slide passes, but these didn't include priority access to skip the lines, neither at the top nor the bottom! They also misled us into believing the ride line would be faster than the cable car line at the bottom. In reality, the cable car took 45 minutes, but we waited an hour and a half for the slide on the mountain, right in the middle of the day. We were exhausted and starving, feeling like we were on the verge of heatstroke. If we had known about such long queues, we would have rather foregone the slide passes than wait in line. We had four hours; couldn't we have done something better with our time?! We traveled all this way to the resort just to queue… Later, the manager offered us afternoon tea and buffet passes, and while their attitude was sincere, our overall good mood for the trip was significantly dampened. What was supposed to be a relaxing day at the hotel on our last day turned out to be the most exhausting. Sigh…"

"Holiday Inn Express is located within the Mida Resort! The resort has three star-rated hotels. The restaurants are high-end and elegant, and the hotel facilities are also comprehensive, such as the gym and laundry room. Staying here also offers many free activities for us to experience, which the children loved. There's no need to book activities in advance, just show up. Butler Yueyuan is efficient and provides heartfelt service."

"This time, I stayed in a suite at the Wanda Jin Changbaishan Resort. The room was spacious and bright, with complete and clean facilities, making for a very comfortable stay. The hotel's location is excellent, very close to the resort's commercial street and the Zhenxi Ski Run, making it very convenient for getting around and sightseeing. The staff were enthusiastic and attentive, providing detailed and thoughtful service. The surrounding forest scenery is pleasant, and the air is fresh, making it very suitable for a relaxing family vacation with children. My kids even fell in love with the free KTV~"

"Before I list all the issues encountered during this trip, I'd like to commend the following staff members (whose full names I unfortunately don't know): Butler Xiao Song, Duty Manager Xiao Gao on August 6th, and Duty Manager Xiao Wang on August 7th. I was satisfied with their service attitude and efficiency; my dissatisfaction lies with the hotel's management and some other personnel. Below, I will truthfully recount my experience: 1. **Check-in on August 5th**: We checked into the hotel before 3 PM. Out of three rooms, only one twin room was ready. We went for dinner and returned around 4:30 PM, only to be told another room was still not ready! After urging, it was cleaned within 20 minutes, allowing everyone to finally check in. 2. **Incident on August 6th**: After returning from an outing, my wife slipped and slightly twisted her ankle in the room. The reason was a large amount of water on the floor (photos will be attached), clearly left after cleaning and not dried promptly. Upon immediate complaint, the duty manager arranged an upgrade to a suite (a serious issue, but the solution was acceptable). 3. **The Most Serious Issue**: Around 8 PM on the evening of the 6th, the air conditioning in the suite felt ineffective. Maintenance was called, and we were told the AC was fine, just that the room was large and it would cool down eventually. By 10:30 PM, it was still ineffective. When we requested another check, we were informed that the AC in this room (3052) was indeed faulty! It couldn't be repaired that day! Given how late it was, I only asked the duty manager to quickly arrange another problem-free room so we could rest, and I didn't pursue further complaints. Since I don't know the name of this maintenance worker, I can't name him, but his behavior was appalling! The hotel should bear full responsibility for this. I'd also like to state that I am a Marriott Platinum Elite member and usually enjoy staying at Marriott brand hotels. However, due to the points mentioned above, my experience this stay was extremely poor! This is not the service standard or staff quality expected from a five-star hotel! For all these issues, I reserve the right to continue complaining and seek compensation. I urge both Trip.com and Marriott Group to take these issues seriously and provide timely feedback!"

"The room was clean, tidy, and odorless, with no unpleasant smells like smoke. The shower water pressure was good, and the towels and bath towels were clean, odorless, new, and not stiff. Everything was provided. The front desk staff were very friendly and helpful. 👍 It's also very convenient to get to the South Slope from here. I was lucky enough to even catch the local market nearby."

"This stay was absolutely fantastic, and I have to give a special shout-out to Kevin from the concierge team! The moment I arrived at the hotel with a pile of luggage, Kevin was right there to help me carry it. He proactively assisted with parking and even brought my bags up to the room. When I wanted to know about local attractions and unique restaurants, he patiently and meticulously planned out sightseeing routes for me, and clearly explained all the complimentary resort benefits. During my stay, if I had any requests for the room, I'd contact him and he'd respond incredibly quickly. He's very attentive, reliable, warm, polite, and incredibly professional. His service was thoughtful and thorough, with absolutely no perfunctory attitude. He was a huge highlight of this trip. If you come to this hotel, you definitely need to find Kevin at the concierge – highly recommended, five stars!"

"The hotel is about a 15-minute drive from Wanda Resort. We rented a car ourselves, so staying here felt very convenient. Compared to hotels within the resort, the facilities are much newer and the price is more affordable. We, two adults and two children, even received a complimentary breakfast. Additionally, we bought ski passes for 400 yuan. We rented ski equipment at Haidongqing, and there were very few people there, whereas the town service center was packed. Overall, we were very satisfied and recommend staying here. Just a heads-up about the water park: the admission is free, but you *must* rent a locker for 30 yuan per person."

"The hotel is newly renovated, but there is no taste. The front desk is also very nice. Seeing that the child is interested in the robot, he said that the slippers are sent to the room with a robot. The child is very happy. The bed in the room is also very comfortable. If you want to see Tianchi, it is not too convenient to live here. Opposite is Eurasian. There is a place for children to play in it. We arrived at the hotel the day before and took the children to Eurasian for an afternoon. The earliest trip to Tianchi the next morning was perfect."

"Changbaishan Airport shuttle service (shared ride, not private): There's so much to do in the town, the kids loved the hot springs, the scenery is beautiful, and the amusement park is also a lot of fun. Getting to the West Slope from the hotel is also very convenient; you can just take a taxi to the Baixi Distribution Center."

"A perfect score! Huazhu Shenxue Nuanju boasts a convenient location and an elegant, quiet environment. The rooms are spacious and bright, with comfortable bedding and complete amenities. The service is attentive and warm, always ready to assist, making for a fantastic experience. Staying here on a snowy day is especially therapeutic, and the price is incredibly reasonable. I'll definitely stay here again next time!"