Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 17, 2026|Deluxe Twin Room
jjgaczThank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.
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Price per night from:HK$712
Posted on Jun 22, 2026
Anonymous UserThis was by far the most satisfying hotel stay I've ever had. Firstly, the price was incredibly reasonable, yet the services available even before check-in were extensive, making my arrival comfortable from the very first moment. I also used the bar and had afternoon tea; both the atmosphere and service were wonderful, allowing for a truly luxurious experience.
The room was spotless, and the facilities and comfort were impeccable. The direct connection to a shopping complex made shopping and dining incredibly convenient. Furthermore, with a casino on-site, there's plenty to enjoy without even leaving the hotel.
From service and location to facilities and value for money, everything was outstanding. Without a doubt, this was the best hotel I've ever stayed at. I definitely want to come back again.
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Price per night from:HK$1,072
Posted on Apr 12, 2026|Standard King Room
Guest User
We loved the convenient location, especially being so close to the airport. The customer service was excellent—everyone was friendly and helpful, and the restaurant staff were especially kind and attentive. We truly enjoyed our stay and would highly recommend it to our friends and family.
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Price per night from:HK$580
Posted on May 18, 2026|2 Twin Beds Standard
Masaki07
I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak.
This situation was very concerning and made us feel uncomfortable during our stay.
In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well.
We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit?
Thank you for your attention and prompt assistance.
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Price per night from:HK$513
Posted on Jan 21, 2026
Guest User
The Hotel and staff did really well during the Sinulog festival! They organised workshop and provided gifts and souvenirs. It is also very close to one of the main festival areas. The only disappointment was the kaldereta we ordered from the kitchen which was ridiculously small amount (1 piece of meat). However there are many restaurants nearby. Hairdryer needs extra payment of 100 peso per night.
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Price per night from:HK$178
Posted on Jul 14, 2026
Anonymous UserGreat location, good Wi-Fi with a few minor disconnections. The air conditioning is too noisy, the bed creaks, and the bathroom was moderately clean, but acceptable. However, the staff is very pleasant and attentive. The terrace restaurant is very nice, the pool is super well-maintained, and I had a meal and a drink there, which was pleasant but nothing special. On the other hand, the staff there are incredibly pleasant, helpful, and caring.
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Price per night from:HK$91
Posted on Feb 11, 2026
Guest User
Overall good experience with Tsai. It's located in the city center near the Cebu IT Park. You can just ride a jeep going to Ayala Terminal where you can ride the bus going to Tops and it's also accessible to malls and restaurants. Our room also has a balcony which is super nice
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Price per night from:HK$149
Posted on Mar 5, 2026
Guest User
The staff were very kind, helping with luggage and showing me where to refill my water bottle. As for the bathroom, there's no shower curtain, but the water pressure isn't strong enough for water to splash everywhere. It was a bit of a shame to see some small rust spots, though.
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Price per night from:HK$234
Posted on Mar 29, 2026|Deluxe Room
Rica MaffieWe stayed mainly for the sky attraction.
Based on past reviews, I was worried about issues like no hot water, but the shower worked fine and the room exceeded my expectations for the price.
I would definitely like to stay again :)
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Price per night from:HK$246
Posted on May 3, 2026
Anna Camille Lorena
Our stay in Richmond Plaza Hotel was excellent, i just want to suggest that we wish they would have hair blower, Kettle inside the room thats all. the staff are nice alsooooo kudos!
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Price per night from:HK$129