Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 5, 2025|The Scarlett Suite
thiha29
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️
My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately.
The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable.
What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable.
If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue.
With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.
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Price per night from:VND 736,503
Posted on Jan 14, 2026|Lagoon View Deluxe
JenPI was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows.
The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this!
The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.
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Price per night from:VND 1,802,493
Posted on Feb 18, 2026|Family Studio Suite, 2 Queen Beds
Tom2501We loved Hotel La Perle and would stay here again in an instant. It is conveniently located, very close to Hue walking street, but it's far away enough to be quiet and peaceful. There are some restaurants, hotels, massage places and beauty shops on the street too.
The staff at the hotel were amazing: helpful, warm and friendly. Exactly what good customer service should be! Our children loved the ladies who worked here and they took their time to speak to us and showed interest in our visit to Vietnam.
The hotel itself is cute, French inspired and very clean and tidy. It surprised us in a very good way when we first went inside the hotel and then our room. The decor was great and the rustic theme was very appealing.
The Aircon was great, the beds were HUGE, the bath was decent. It was clean, comfortable and convenient! There was plenty of room and we loved it!
Breakfast was yet another highlight of our stay. It was all you can eat style but cooked fresh to order. There were enough options to satisfy our family such as; yogurt, fresh fruit, omelette, fried eggs, toast, soup, fried rice, noodles etc. There was also plenty of Vietnamese coffee to see us through the morning.
Thank you all for a great stay. Happy new year!!
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Price per night from:VND 341,117
Posted on Mar 11, 2026|Premium Deluxe
Guest UserOur stay here in Hue was honestly fantastic, starting with the unbeatable location - you step outside and literally everything you need is right around the corner. The room itself was a major highlight. We absolutely loved the panoramic windows, and the blackout curtains were top-notch, letting us actually sleep in without the morning sun waking us up. The level of cleanliness was impeccable across the board.
The bed and pillows were decent and comfortable enough, but I do have one practical suggestion for the management: they really need to switch to proper fitted sheets. Using flat bottom sheets that constantly pull up and bunch together during the night is just annoying and takes away from the otherwise premium feel of the room.
The breakfast was a total win. The buffet is gorgeous, offering a massive and incredibly diverse spread of delicious options to kick off the day.
The only real curveball was the check-in experience. Instead of a warm, welcoming vibe, the front desk staff immediately hit us with a rigid list of ”rules and don'ts” in a surprisingly abrasive and almost rude tone. It definitely lacked that essential hospitality touch. Management really needs to coach their team on their delivery and customer service etiquette. But honestly, aside from that initial weird interaction, we had absolutely zero complaints. It’s a beautifully clean, well-located spot with a killer breakfast.
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Price per night from:VND 1,410,984
Posted on Jan 6, 2026|Three Bedroom Seaview Hillside Villa With Heated Pool
Guest UserThis was my first time staying at a Banyan Tree property and my first trip to Vietnam, so I was excited yet a little nervous. The experience turned out to be unexpectedly amazing, truly exceeding all my expectations. While this hotel isn't brand new, all the furniture and bathroom fixtures are impeccably maintained. Compared to other brand hotels I've stayed at recently, like the Westin in Phuket or even the Dusit Thani in the Maldives, Banyan Tree's brand standards are consistently stable and thorough. They offer twice-daily housekeeping, daily small gifts, and snacks, and on the last day, a bubble bath and romantic setup for two – all delightful surprises. Since our villa was on top of the hill, the buggy service was always prompt. Every staff member offered genuine, smiling service, incredibly patient, and even with limited English, there was none of that typical 'customer service' fake smile you often see in the hospitality industry. The spa truly deserves a special mention; I tried both the Banyan Tree and Angsana sister hotels' spas. The techniques were professional, the therapists put in great effort, and it was excellent value for money. I visited the spa four times during my seven-night, eight-day stay and still wanted more. Words can't express how highly I recommend it. I'm actually a very picky person, and a germaphobe, and over the past two decades, I've stayed at various five-star island resorts across several continents. This time, I'm truly grateful because it was a last-minute decision – I only booked and paid in September. After the trip, my initial apprehension turned into gratitude and satisfaction. I must say, Banyan Tree has won me over. I hope to try their properties in China this year.
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Price per night from:VND 11,493,317
Posted on Jul 3, 2026
Guest UserThe rooms are decent, clean, and have all the basic amenities. The biggest plus is that the staff are incredibly lovely, enthusiastic, and attentive to guests. The price is reasonable, making for a comfortable stay!
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Price per night from:VND 783,019
Posted on Mar 10, 2026|Grand Twin Room With Garden View And Balcony
Anonymous UserThe breakfast was excellent, and the pool area was spacious. The rooms were new and didn't have that formaldehyde smell. It's about an hour's drive from the airport. A big shout-out to the hotel's service, which truly exceeded expectations for the price – really top-notch!
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Price per night from:VND 3,504,202
Posted on May 19, 2026
Guest UserHad a great stay at this hotel with a river view and very attentive staff.
However, the hotel is undergoing renovations in some rooms, including one just a room away from ours, which led to very significant noise disturbances (it was unbearable to stay in the room at that time).
I find it regrettable that the room we booked three months in advance was assigned to this location (near the renovated rooms).
Otherwise, the location, room size, and river view make me recommend this hotel.
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Price per night from:VND 752,008
Posted on Apr 22, 2024
Mercy
When we got there, we welcomed so warmly by Han on the receptionist, a very good man who packed our breakfast the next morning because our flight was leaving so early. The staff was really welcoming, the rooms are clean, the pool is amazing and the food was great.
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Price per night from:VND 899,308
Posted on Mar 24, 2026
IRINAOS
The hotel is a bit run-down. Overall, it's decent for 1600₽. The towels are pristine white. The bedding, although white, isn't perfect – some pilling here and there, and it's not cotton. There's hot water and a hairdryer.
The street closes at night and they ask you to move your bikes. You won't be able to sleep until 10-11 PM because of the loud music on the street and karaoke at the neighboring hotel.
They really helped me out in the morning – the lady at reception lent me a helmet for a while 🙏🏻 Thank you!
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Price per night from:VND 337,241