Jasper Hotels with Wi-Fi

The small town under the snow-capped mountains is quiet and beautiful. There is a kitchen in the room, and you can see the snow-capped mountains from the balcony. There is a supermarket with a full range of food in the town. very good.

Based on previous reviews I was really worried about staying here, in fact I tried to change hotel based on the previous reviews but no other availability. Needn't have worried at all! The room was clean and tidy, carpet clean, and no signs of wildlife in our room as a previous review stated. Not saying that review was false but our room was nothing like that review. We were on the 2nd floor so maybe wildlife doesn't make it up that far. I can only say what I found. It is a simple hotel, more motel style, but was clean and tidy. As for rude staff we did not find that at all. I did witness a rather rude customer who was treated back with a curt manner, but to be frank I would have been curt back if spoken to in the way the receptionist was spoken to. No need for rudeness at all. We were told when we arrived that there was no maid service due to staff shortages. Not an issue for us. We make our beds at home, doesn't hurt making them on holiday. Any items needed were supplied from reception as and when needed despite them coping with power outage due to the wildfire. All I can say is if you want 5 star treatment and can't lift a finger yourself and are disrespectful to staff then pay for a 5 star hotel. If you want simple accommodation and are of a polite nature and treat others how you like to be treated then give this hotel a go.

The furnishing in the room was nice and updated. However, I did not have a good sleep at night as there were a lot of noise and sound at night, probably coming from other room is using water. There was also slight noise coming from the fridge. For light sleeper, this room would not be ideal as the noise persisted through the night. Had feedback to the front desk but reaction was mild, perhaps nothing much can be done. Breakfast was very good and there is a variety of food items.

We spent 5 nights here the end of September, in room 108. The location is good and the mattresses are comfortable. The staff was friendly and responded whenever we asked for something. However, it wasn't as comfortable as we'd hoped. The unit tends to heat up, but has little flow-through ventilation because the two tiny windows in the back have screens are so filthy that air can't get through them. The beds had no top sheet, just a comforter too warm for a late September night. We had to either sleep with no cover or overheat. After the first night we asked for top sheets and were provided those cheerfully. I still had to run the noisy AC much of each night the last week in September. There's a sign asking guests to not wear outdoor shoes inside, but the carpet apparently hadn't been vacuumed before we came, as there were dog kibble and toenail clippings loose on it. The front windows were filthy. A power cord plug blocks the fridge door from opening. The door is reversible, but nobody has bothered to do so. I had to lift the microwave out of the cabinet to plug it in, and the microwave barely fits on the shelf with the plug in place. The privacy curtain on the front window rolls down only partially, because of the position of the chain splice. This can be rather easily adjusted with a ladder and screwdrivers. The electric kettle for heating tea water works, but it no longer shuts off when at a boil. This could be a safety issue. This is an older unit and shows some wear. That's OK, but it also shows a lack of maintenance and the need for an evaluation to see that everything is in good repair and usable.

This is our second time to stay at Fairmont Jasper Park Lodge. The environment of this resort is very beautiful, which include several lakes, golf course and trails. In the meanwhile, there are good restaurants in this resort. We did enjoy the wonderful dinner at Orso Trattoria restaurant. If we visit Jasper next time, this resort will be still our top priority choice.

Everything was great from the pool, hot tub and spa. There was just very limited parking and we were driving in a truck. So we had to park in the back in another hotels parking lot. All in all it was a great stay.

Arrived fairly late and we’re new to Jasper. So we decided to eat in for the first night. I knew we were in trouble when the young man at reception put a call through to an extension. His colleague in the back office told him there was no-one in. He merely shrugged and said “stuff happens”, not thinking for one second that he was showing appalling customer service. This was so unlike the usual excellent service we’d received all the way across Canada, I was surprised. So he turned to us. When we asked about the restaurant we were told it was open for breakfast only. And that was what it states on their website. We checked there and then. It doesn’t mention it! So I asked about the bar - was that at least open. “Yes”, he said. “At breakfast”. (I never actually tested that.) He continued to insist that the restaurant was not closed - it was merely only open for breakfast. In the end he shrugged again and said (with no sense of empathy) “Sorry, what can I say?” This was such a shame that this surly, uncaring man is the first face of the hotel, because the service we received from other staff members was much better. They don’t service the rooms, but a request for coffee, etc, was acted on in 5 minutes. I would have preferred real coffee mugs and glasses, but it’s a small point. The rooms themselves are large and comfortable, if a little dated. The hotel is situated about a 10 minute flat walk to the centre to town. And the town has a friendly welcoming feel to it. People would say hello as you walked in. So, sorry, Chateau Jasper, you need to train your reception staff. Or suggest they find a calling outside the hospitality industry.

The room was spacious and clean and location is walkable to most parts of downtown Jasper. Note that hotel does not provide any complimentary water and there is no daily housekeeping.

Mice 🐭 field mouse Before there were mice in the house, the first few times were lived in December in winter. The scenery is impeccable. If you fully recommend it in winter (no mice come out and freeze to death in winter), the epidemic is suffocated. The first summer will come when you encounter mice On the first night, twitter hunted for food in the house and found mice to find five or six o'clock before going to sleep. The second night, I drilled up from the gap in the lower stove. I saw it and looked at it, and then I closed the gap. There is no good way to say that you want to drill out of the hotel when you hear the sound. They are very common. They are also helpless. It is indeed in Canada and it is in a national park. The environment is so good. 1% can't avoid not staying on the lower floor. Staying on the upper floor because there are so many things in it. Under the lower floor, there is room for mice to live, and because of the footsteps of foreigners

The whole hotel is very out of date, bathroom taps are from the ark. We had a room right opposite the station and the noise of the trains during the night kept us awake. Windows were so dirty you could not see out. No Kettle, told to use the coffee maker to boil water, which left the taste of coffee behind. Staff said the reason no kettles was because they kept getting stolen, and were very rude. No Iron or ironing board either. Would not reccommend. Smallest shampoo and conditioner i have ever seen.