Hotels near Surau Al-Hidayah, Johor Bahru

The hotel staff is very welcoming and helpfull. Thank you to Executive Puan Sarimah Sapwi on your kind helpfull. I was here attending company training. What I want to say is it the ballroom is very spacious and comfort. The room ia a sound proof. The food is very good and deliciuos. It is variety and very tastefully. The High tea also very good especially a mee goreng mamak. Overal is very good.

We booked 2 nights and my hubby decided to stay another night more. Ms Grace was very helpful in assisting us with the room extension and “making up” the room. The aircon in our room was very strong. The buffet breakfast was great too. Hope that the gym could have more billiard table and amenities as we queued up to play for the game and some balls are missing. Air conditioning in the gym wasn’t strong too.

Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi

You can walk to CIQ but takes around 8-10 minutes. Not covered. There's a swimming pool but according to my kids, it's very cold swimming in it, not sure if it's the current weather. So they are not ecstatic about it unlike other hotels we have been thru. The pool is not that clean either. But the gym is top notch. Breakfast top as well. The room is great and warm cookies were provided during check in. The hotel team gave my daughter a small cake for her birthday upon request. Kudos! Free AC charger (I got around 2.7kW) for EV car (6hrs) The good stuff definitely overshadows the minor weaknesses.

It was an excellent stay at Amari Hotel. The location was convenient with a few shopping malls within the area. The hotel room was clean and spacious for a Deluxe King room. Service staff was helpful and courteous. Overall staying at the hotel was a satisfying and happy one. Will be back for the next travelling to Johore Bahru.

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Everyone in my group loved it. My kids loved it so much. Clean, spacious. We arrived late but they were very accommodating with the set up of the extra bed. My only gripe was there's no extra key card so while the kids were resting in the room, I had to ask for assistance from front desk to help me get into my room. N I ran alot of errands 😂 but the staff were very nice. Aircon wasn't very cold for a new hotel wish we could have increase the speed of the ceiling fan.

Quite a nice and cozy stay. Be warned that the link way bridge from CIQ to princess cove is unfinished, there’s no lift so my friend and I had to lug our luggage down and then up 3 sets of staircases at the construction area. It was very tiring. Also the room had cockroaches when we arrived but my friend was able to catch and kill them. The bathroom does feel grimy after a few days so I would have appreciated an option to pay extra for cleaning. However, the location was great. There’s a pool and gym, though the mall is unfinished it has Jaya Grocer, so my friend and I could cook in the apartment etc. though I’d recommended washing everything before use because there were some grimy stuff on the utensils. Grab rides are quite affordable to other places like cafes too, and there’s security guards. So all in all quite worth for the price.

It's my first time booking this hotel. I was astonished. The hotel's lobby is pleasant and well-organized. The front office staff is also friendly and helpful. My room is not ready as I arrived earlier and I decided to keep my luggage there while I went for brunch and come back later when the room is ready. After spending a few hours exploring the city, I returned to the hotel to check in. WOW! Though the room is not big, but it is nice, the bathroom is clean, the coffee area well kept, the TV channel is great & the wi-fi for internet is working perfect too! We had breakfast at Tiffin Cafe the following morning. The cafe is looking great and the breakfast spread is delicious. Tho the location is miles away from the city but In their own way, Impiana made our stay delightful. I will definitely make a come back.

Staff whatsapped me prior to our stay to confirm the check in time. Even though room is small, it has everything that we need and a hotel room should have! Awesome! Place is near to nice eating places like Belly Good Cafe and also to Aeon and Toppen. Staff can be friendlier when we checked in.