Westin Hotels in Kuala Lumpur

Thank u to Linda the resep & the manager who’s to attend my issue on the 6th of Sept. let’s me change my previous room to a new room, It’s was 23rd floor & now is at 17th floor🤩 nice view as I can see slightly of the twin towers behind Shangri-La hotel✌🏽well after this I will take a little nap coz they allowed me to check out by 1pm💖Thank u @prhgroup 🙏🏽🥰

The room is nice...design like an apartment haha..the room is spacious..toilet clean but in my toilet there was a leak from the lamp and the staff took action immediately... Staff are friendly... KLCC is walking distance...sooo close..saloma bridge too... My view is Malay cemetery...hotel that people ”check in” but never check out... I don't mind with the view.. but if it gives you a chills,just ask hotel to not give you a cemetery view... I highly recommended this hotel...

Don't expect much from this hotel because it's just a 3-star level. There are still many things that need to be improved. When we arrived at the hotel, the receptionist did not any said “welcome to us” and did not smile at us. We were quite lucky to get a room with a nice view but it was quite small ago and It is a room that has been used heavily. The sink has cracks and the shower room cannot keep water inside. Water comes out of the bathroom into the bedroom every time you shower. There were only two towels in the room and they were quite old. There were only 2 pillows. The phone in the room cannot call reception. Every time a request is made, you must walk downstairs. We requested 2 more towels and 2 more pillows but the hotel charged us an additional RM20. which we understand and are happy to pay. before leaving the hotel We always told the front desk that our room must have 4 pillows and 4 towels, but when we got back to the hotel we were always disappointed by the cleaning staff. Not provided as we informed reception and as we paid. We have to go down and tell the receptionist every time. Don't expect breakfast at this hotel, the fried rice is so hard it's almost inedible. There was no salad and the food was not diverse. We can’t eat breakfast here because low quality but I understand about cost. There are a lot of homeless people in the area around the hotel. The advantage of this hotel is that it is convenient to travel near the LRT station - Masjid Jamek 280 meters, Pasar Seni 470 meters and Central Market just a few steps away. The bed is quite soft and very comfortable to rest. The view from the sky level is very beautiful. The swimming pool look like good to play in.

The room is very spacious. High ceiling, aircond very cold even though set temperature for 27 degree. Very comfortable and cosy. Things to improve: 1. Inadequate kitchen utilities in example no bowl / plate /spoon / fork provided. 2. Need to change television to at least android / smart tv.

It was my 2nd time staying here and it was as pleasant as usual. The check in was very smooth and it took us 10 mins (probably bc we checked in during non peak hour). However, something could be done with the access card as it took us many tries to scan the card and press our room level. The waiting time for the lift was long. Initially the infinity pool has the KLCC view but this time, it was blocked by the other hotel which i believe is the sister company of the Face Suite. Overall a pleasant stay!

We only stay for one night since it is only our transit, but then we had a great night. The bed was so comfy with a very good room view. Thank you, and I will surely book this hotel longer next time. Pam & Reg ❤️

I recently stayed here for 4 nights as a first-time solo female traveler and had an overall positive experience. My room was very clean and spacious for one person, with a great view and a comfortable bed that made it easy to relax. The air conditioning was strong and kept the room at a perfect temperature, while the hot water and water pressure in the shower were consistently good. The staff were friendly and polite, always ready to help with any questions. A few minor issues came up during my stay: the TV channels had a tendency to glitch, and I had to call a technician multiple times, especially after turning the TV off. If you're using Grab, be prepared for some delays as the road in front of the hotel is usually busy. The location is a bit of a walk (12-14 minutes) from the nearest LRT station, so if you enjoy walking like I do, it's not a big deal; otherwise, it might feel a bit far. The lobby can feel crowded since it’s on the smaller side, and while the breakfast is decent, I’d love to see a bit more variety, and quicker replenishing of items would be nice too. Overall, a good choice if you’re looking for a comfortable, clean room with friendly service!

I recently stayed at DoubleTree by Hilton Kuala Lumpur for a birthday celebration, and I was thoroughly impressed. The hotel staff was attentive and went above and beyond to fulfill my request for room decoration. The thoughtful touches made the birthday experience truly special. The room was beautifully arranged, creating a warm and festive atmosphere. The overall service was exceptional, with friendly staff ready to assist with any needs. I highly recommend DoubleTree by Hilton KL for anyone looking to celebrate a special occasion. They exceeded my expectations, and I would definitely return for future stays.

Smooth check in and check out. Doesn't take so long. Front desk staff are really helpful in fulfilling my request since I booked 2 rooms, I request side by side rooms with KLCC views. I bring my MIL & SIL together and they're so happy with the room. Breakfast is ok, a variety of food. Mee kari is awesome we love that. The pool was also nice my girl kept asking to go there. Only my MIL toilet room cannot close properly. Parking also free just validate at the front desk before going out. Overall satisfied