AAnonymous UserThe problem I encountered was that due to the itinerary, I divided the two order dates differently, but it was three consecutive days. I sent e-amll 2 times to the hotel to inform the hotel that the hotel needed to arrange the same room number for 3 days, but did not reply to me. I checked in smoothly on the first night. It is also determined that the counter staff is staying for 3 nights. After entering the room, I also found that the double bed was small. It was different from the photo. When I was ready to comb, I found that the bathtub was not well drained, like blocked water. Finally, I used a chopstick to take out the toilet paper in the drainage hole and some hair. I think the hotel cleaning staff did not find this problem. The next day we went out, the housekeeping staff mistakenly thought that we only stayed for one day. We were scared when we entered the room at night. Our luggage was gone. My husband went to the counter to ask clearly. Fortunately, there was no missing. I feel that the hotel has not confirmed it clearly again. Because the relationship between the hot air balloon festival in New Mexico, the price has risen by $210-230 and the real room is not worth it at all. There is no shuttle bus to the hot air balloon festival. Some hotels have shuttle buses, and I booked it in early July. Anyway, I sent e-amll without a response, I can only call to ask, not suitable for people who don't speak English to order
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