Lincolnshire Hotels with Wi-Fi

We are currently staying here while I make this review. This is our 5th day here. We have 2 rooms. It’s clean and tidy, pool is not heated which is a bummer as kids love to swim but it’s snowing at this time even though it isn’t winter yet. Housekeeping is great, the ladies tried to speak english as I tried to speak Spanish. Breakfast was better than other hotels and the lady staff was very pleasant and attentive. The place is not in a busy area which we liked as my daughter’s daycare is just beside this hotel. The front desk person I spoke with though this afternoon needs training in customer service as his service was -meeeeeh. I asked him a question about looking at another room with connecting door, I got complete silence with him looking through printed papers... I waited in complete silence for him to acknowledge that he heard me but he just clicked on the keyboard making me guess if he heard me at all. I asked if he heard me and said,”yes, I’m checking the rooms.” It’s either he is really not a friendly and approachable person but he as a front liner should learn to have these customer service traits. I guess it’s not just me as my husband also noted it first day when he checked the rooms. We are moving to another hotel nearby anyway.

Everything starts on my arrival at the Courtyard of Marriot at 505 Milwaukee Avenue. Lincolnshire, IL 60069 on August 28, 2023. As a businessperson, I travel all over the country always using the Marriot to stay, and for that, I have ambassador status. With a previous reservation until September 27, 2023, I found out that the place I was working for let us know they were going to be closed by September 4 for the Labor Day holiday I let them know that and I was able to leave and come back September 5th with no extra charge to my account. Upon my arrival, I was told by the front desk person that I would have a complimentary breakfast, but this person never told me that was only one day. The hotel charges me for breakfast four times when I have one free. I didn’t complain or anything. In the two weekends I spent in the hotel were people making loud noises and running by the halls after midnight and no one did anything even after I called the front desk to let them know. I have an emergency to be in a different city by Monday and I explained to the manager that was an emergency she told me they were going to charge me for an extra night and that was a policy for leaving before all my colleagues stay for two weeks and leave, I will be going to be charged because I need to leave in an emergency. For me this is a weird policy, the manager explained that the hotel paid a toll during the pandemic and that was the reason for the policy, and I would like to know who did not pay a toll during the COVID pandemic. Also, I have already stayed in this hotel for three weeks, and most probably I need to come back, but not to this hotel for sure. Today I went to the front desk and asked the manager if I could change my departure day and she told me that they would charge me for an extra day because I already said that I was staying until September 27.

Stayed here with my daughter for a weekend trip to Six Flags. Very clean and quiet hotel. Our room (suite) was just off of the lobby, but was quiet. The room temperature adjusted easily and was quiet when running. Hot shower with softened water (my hair doesn’t always do well with hotel water - this was perfect). Typical hot breakfast items that were always replenished. I previously stayed at the Hampton across the street from Six Flags and this one was far superior in cleanliness. It was around a 25 minute drive to the park. Lots of shopping and restaurants in the area. Great experience - will stay here again.

Located at Lincolnshire Corporate Center, our hotel is surrounded by corporate offices. Crane’s Landing Golf Club is just across the highway, and several restaurants are within two miles. Stretch your legs along the trails of Ryerson Conservation Area, just 10 minutes away, or enjoy our 24-hour fitness center and indoor saltwater pool. After a long day at the office, take in a show at the Marriott Theatre, just a few minutes from the hotel.